SOSi
Enterprise Service Desk Specialist
Camp HM Smith, HI, United States
No sponsorshipDetected 1 day ago
SQLLinuxData ScienceJiraCiscoNetwork MonitoringNetwork EngineeringLeadershipCommunication
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odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- If you're ready to bring your expertise to a team that thrives on innovation, agility, and purpose-this is your moment.
- Essential Job Duties Enterprise Service Desk Specialists are responsible for assisting users and other IT personnel with tracking, prioritizing, and resolving systems, services and network issues within the supported environment.
- Work Environment - Working conditions are normal for an office environment. - Fast paced, deadline-oriented environment. - May require periods of non-traditional working hours including consecutive nights or weekends.
Requirements
- Associate degree in a related field or a minimum of four (4) years of IT work experience.
- Comprehensive knowledge of Layer 1, 2, 3 equipment and protocols (e.g., routers, switches, patch panels, concentrators, associated terminals, and related network hardware and software).
- Participates in special projects and tasks as required.
Nice to have
- Comprehensive knowledge of operating systems (e.g., Windows, Linux) and applications (e.g., Exchange, SQL Server, TEAMS, WSUS).
- Relevant IT Certification (e.g., Cisco, Citrix, Dell, HP, ITIL, Microsoft, Nutanix, Palo Alto, VMware).
- Working conditions are normal for an office environment.
- Fast paced, deadline-oriented environment.
- May require periods of non-traditional working hours including consecutive nights or weekends.
This listing is sourced directly from SOSi's careers page and normalized into a canonical job model.