Ada18
Director, Global Consulting & System Integrator Partnerships
Remote - Canada · Director · Full-time
Sponsorship not specifiedDetected 153 days ago
SparkLLMsSalesBusiness DevelopmentPipeline ManagementForecastingCustomer Support
About the role
- You'll be a strategic alliances leader who knows how to turn partnerships into meaningful revenue impact.
- Strong enterprise sales background with understanding of complex B2B sales cycles
Responsibilities
- Resources to support you and your loved ones.
- We're seeking an experienced Director of Global Consulting and System Integrator Partnerships to build and lead our consulting and SI partner ecosystem.
- You'll develop relationships with Global Systems Integrators (GSIs), Regional Systems Integrators (RSIs), and consulting firms, driving net new business growth and expanding Ada's presence in customer experience transformation initiatives.
- You'll build and scale consulting and SI relationships that drive measurable growth, and you thrive at the intersection of enterprise sales, CX transformation, and ecosystem strategy.
- Drive partner-sourced pipeline and net new logo acquisition through strategic relationships, identifying high-value opportunities within partner client bases and CX transformation projects
- Design comprehensive partner sales enablement programs including competitive positioning, value selling techniques, and deal support
- Partner with Ada's PS organization on joint pursuits, defining clear engagement models and rules of engagement between Ada PS and SI partners
- Employee & Family Assistance Plan: Resources to support you and your loved ones.
- As part of our recruitment process, we may use AI enabled tools to support certain aspects of hiring, such as interview note-taking.
- At Ada, you'll not only build extraordinary products but also thrive in an environment designed for your success.
Requirements
- Deep experience in CX transformation, contact center modernization, or digital customer service initiatives
- Experience with major consulting firms/GSIs (Accenture, Deloitte, PwC, Capgemini, etc.) and regional integrators
- Experience in B2B SaaS, enterprise software, or customer experience technology
Skills
- Work with the best AI tech stack in the industry.
- Invest in your long-term growth goals and skills.
- Excellent relationship building and consultative selling skills
Benefits
- Unlimited Vacation: Recharge when you need to.
- Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
- Wellness Account: Empowering you to invest in your overall well-being and lifestyle.
- Flexible Work Schedule: Balance your work and personal life.
- Learning & Development Budget: Invest in your long-term growth goals and skills.
- The above Benefits and Perks only apply to full-time, permanent employees.
- We appreciate the time you have invested in learning more about us.
Company info
- Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love-instant, proactive, personalized, and effortless.
- Ada is an AI transformation platform and partner-combining strategic expertise with powerful AI agent management technology to accelerate businesses' AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations-and counting-are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them.
- Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, IPSY, and Monday.com, saving millions of hours of human effort. Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service.
- At Ada, we see growth as a reflection of each individual owner's personal growth. That's why our values are rooted in driving progress and continuous improvement. If you're ambitious and eager to grow, Ada could be the place for you.
- Learn more at www.ada.cx.
- Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone.
- We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love-instant, proactive, personalized, and effortless.
- Ada is an AI transformation platform and partner-combining strategic expertise with powerful AI agent management technology to accelerate businesses' AI maturity to keep them ahead of the curve.
- With Ada, 83% of customer conversations-and counting-are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them.
- Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, IPSY, and Monday.com, saving millions of hours of human effort.
- Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service.
- At Ada, we see growth as a reflection of each individual owner's personal growth.
- That's why our values are rooted in driving progress and continuous improvement.
- If you're ambitious and eager to grow, Ada could be the place for you.
Visa & Work Authorization
- Serve as executive sponsor for strategic partner relationships, developing joint business plans with revenue targets and success metrics
This listing is sourced directly from Ada18's careers page and normalized into a canonical job model.