Blink Health
Corporate Trainer, Call Center| Onsite- Chesterfield, MO
Chesterfield, MO
Sponsorship not specifiedDetected 42 days ago
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 3 green-card filings in this occupation, 100% were for a worker who already held the job.
Files H-1B transfers
7 transfer filings in the last year, covering 7 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
- BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications.
- With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
Responsibilities
- Deliver comprehensive instructor-led training programs, including onboarding, technical skills training, and soft skills development both in-person and virtually
- Ensure that all Operations teams are trained and have the resources to excel and delight our patients, prescribers, and partners.
- Maintain training records and prepare reports on training activities and outcomes
- Monitor and evaluate the effectiveness of training programs, providing feedback to leadership and design, and/or making necessary adjustments to instructor-led training
- Partner closely with training peers, instructional designers, and stakeholders across Operations to ensure alignment, brainstorm ideas, and foster collaboration
- Stay updated with the latest training techniques, tools, and best practices to create a high-quality learner experience
Requirements
- Proven experience of minimum 2 years as a Trainer, Training Facilitator, or similar role in a contact center, hub pharmacy, or similar environment
- Technical aptitude and the ability to learn complex new tools
- At times, travel may be required up to 20% of the time
- Remain knowledgeable and updated with our product offerings to ensure you are a constant resource
- Hours: Monday- Friday, 9am-5pm, scheduling flexibility is required as your schedule may change over time according to business needs
Nice to have
- Minimum 3 years of experience in a contact center or hub pharmacy environment as an agent or technician is a plus
- Strong feedback and coaching skills, strongly preferred
Compensation
- Paid Sick Time - 40 hours per year
- Holidays - 9 paid holidays + 2 floating holidays per year
Benefits
- Health, Dental & Vision - Multiple plan options from day 1
- Well-being Support - Employee Assistance Program with counseling, wellness coaching, legal/financial advice, and more
- Vacation - Accrue up to 80 hours (2 weeks) in year one
- Parental Leave - 12 weeks paid (birthing) / 4 weeks paid (non-birthing), including adoption and foster placement
- Life & Disability Insurance - Provided at no cost
- Ensure curriculum is properly aligned and assigned in the learning management system (LMS).
- Commuter Benefits - Free onsite parking + pre-tax commuter FSA+ Free shuttle service (Pittsburgh, PA only)
- Snack & Drink Stipend - Daily at all pharmacy locations
Company info
- We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.
- We are responsible for ensuring that we scale efficient customer and pharmacy services while delivering excellent customer satisfaction scores.
- At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances.
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