Capital One

Principal Associate, Process Manager

Plano, TX · Principal · Part-time

No sponsorship$99k-$113kDetected 22 days ago

Project ManagementExcelProcess ImprovementCustomer SupportLeadershipCommunicationMicrosoft Office

About the role

The Principal Process Manager will play a key role in delivering processes that impact the company's bottom line.
In this position you will contribute immediately while strengthening your process management best practices.

Identify and implement process improvements driving issue resolution and risk mitigation activities
Developing and maintaining formal process documentation including procedures and process flow diagrams
May lead a team and direct others on projects
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

At least 1 year of experience with Microsoft Office or G Suite
At least 3 years of Process Management experience
This person will have excellent communication skills, attention to detail, and have the ability to adapt to change quickly.
The ability to influence up is key to success in this position.
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Bachelor's Degree or military experience
Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
1+ years of experience in Compliance or Risk Management
4+ years of experience in Process Management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Plano, TX: $98,900 - $112,900 for Principal Process Manager
Incentives could be discretionary or non discretionary depending on the plan.

The minimum and maximum full-time annual salaries for this role are listed below, by location.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Understanding customers' needs of the process and driving process improvements
Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions

equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

This listing is sourced directly from Capital One's careers page and normalized into a canonical job model.