cabinetpeaks

Patient Account Representative, Full Time

Libby, Montana · Full-time

Sponsorship not specifiedDetected 20 days ago

AccountingHRCustomer SupportAR/VRCommunicationAccounts Payable

About the role

Cabinet Peaks Medical Center is seeking a team-oriented Patient Account Representative to work in the Business Office!
The Patient Account Representative f unctions as a liaison between patients, other providers, third party agencies, and CPMC departments regarding billing questions, payment issues, and other insurance related inquiries.
Representative's is to bill and follow up on third party payor collections.

To help ensure a safe and healthful working environment, each applicant to whom an offer of employment has been made will be required as a condition of employment to undergo a substance test.
Additional pre-employment items may be required.

Process Account - enter and edit insurance data, re-bill claims, edit insurance balances, reverse and re-batch transactions, enter reminders and comments.
Process Guarantor.
Ensure accuracy and timeliness in all phases of the billing and collections processes.
Good communication and willingness to assist others outside of the scope of their job description in order to provide the best customer service possible.
Enter detailed documentation of any and all activity on patient accounts in the appropriate notes section.
Identify problems and trends with customer accounts, insurance payments and proactively seeks solutions.
Process adjustments and refunds in accordance with CPMC policies and procedures, when appropriate and necessary.
Accept and act upon all duties and/ or projects assigned by Management to the best of the Representative's ability.

Cabinet Peaks Medical Center is committed to providing a safe, efficient, and productive work environment for all employees.

This listing is sourced directly from cabinetpeaks's careers page and normalized into a canonical job model.