Boomi
Customer Success Manager (Vancouver Hybrid)
Canada
Sponsorship not specified$142k-$178kDetected 23 hours ago
SalesAccount ManagementCustomer SuccessCommunicationProblem Solving
About the role
- Boomi, the data activation company for AI, powers the agentic enterprise by bringing data to life across the business.
- If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
- This is a hybrid role based in our Vancouver office, with in-office days Tuesday, Wednesday and Thursday.
Responsibilities
- Manage the overall post-sales account success (technical, commercial) with the support of the Boomi teams (Product, Services, Support)
- Understanding of customer requirements and drive internally (enhancements, fixes) to accelerate and remove barriers to customer adoption and growth
- Identify opportunities for expansion associated with their adoption of the Boomi product portfolio and collaborate with internal stakeholders (account, product teams)
- Boomi strives to create an inclusive and accessible environment for candidates and employees.
Requirements
- 5+ years of experience working as either Customer Success, Architect, Engineer or Consulting role with Account Management focus
- Experience with Commercial IT organizations
- Ability to address topics such as business value and total cost of ownership, etc.
- Demonstrated ability to successfully handle solution and services scoping to define a Statement of Work
- Experience in collaborating with Systems Integrators Excellent ability to understand and communicate complex business and technical subjects to both Management and Technical audiences
Nice to have
- Experience with cloud and application integration and B2B integrations
- Excellent business, analytical, problem solving and communication skills (written and verbal)
- Proven ability to meet and exceed retention targets
Compensation
- Boomi is committed to fair and equitable compensation practices.
- The On Target Earnings (OTE) ranges from $142,000 - $178,000 CAD annually.
- Final compensation will be determined by various factors including the candidate's knowledge, skills, experience, and geographic location.
Benefits
- Bonus Points If You Have:
- Compensation and Benefits
Company info
- Partner with our subscription sales makers during the sales cycle on the value of the Boomi Professional Services as part of the Success Assurance program
- We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self.
This listing is sourced directly from Boomi's careers page and normalized into a canonical job model.