HumanSignal

HumanSignal

Delivery Lead

San Francisco, California

Sponsorship not specified$110k-$140kDetected 55 days ago
PythonReactMachine LearningData EngineeringLLMsLogisticsProcurementResearchLeadership

About the role

  • HumanSignal specializes in operationally complex, multimodal data collection and annotation - delivering the datasets that frontier AI research requires and remote workforce marketplaces can't.
  • Our work spans RLHF, evals, red-teaming, and custom multimodal data creation, all powered by Label Studio Enterprise and built on a foundation of rigorous quality workflows, ethical sourcing, and full data security.
  • This role sits at the operational core of that delivery engine - responsible for ensuring our clients get the highest-quality data on time, every time.

Responsibilities

  • The day-to-day is intense by design.
  • You'll juggle multiple programs at once, each with its own contributors, quality standards, and customer expectations.
  • The expectation is simple: own the outcome, no excuses.
  • Lead and manage a team of Strategic Project Leads (SPLs) across multiple high-stakes AI data projects simultaneously
  • Own delivery outcomes for your projects: throughput, quality, SLA performance, cost efficiency, and customer satisfaction
  • Drive delivery across custom data pipelines and expert labeling workflows, translating researcher requirements into clear operational plans
  • Collaborate with AI lab researchers and procurement partners to define data strategies, scope programs, and resolve escalations
  • Drive systems-level improvements - standardize playbooks, improve tooling, and build infrastructure that makes the team faster and more reliable at scale
  • Coach and develop SPLs; ensure high-quality AI Trainer experience and strong contributor retention
  • Partner with Product and Engineering to evolve internal tooling, automation, and operational systems

Requirements

  • 5+ years in operationally intensive roles (marketplace, data ops, logistics, or similar)
  • 1+ year of people management with clear impact on team performance
  • Experience owning delivery outcomes across multi-stakeholder, high-velocity projects
  • Must be proficient in using LLMs in your every day work, including building scripting logic and working with large datasets with LLM assistance
  • ensure high-quality AI Trainer experience and strong contributor retention

Nice to have

  • 1+ year in AI data operations (RLHF, annotation, model evaluation)
  • STEM background or strong technical fluency
  • Python & REACT working knowledge
  • Experience managing distributed contributor workforces at scale
  • Background in management consulting, investment banking, or high-growth startups
  • HumanSignal is an equal opportunity employer.
  • We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation

  • $110,000 - $140,000
  • About the Role
  • HumanSignal specializes in operationally complex, multimodal data collection and annotation - delivering the datasets that frontier AI research requires and remote workforce marketplaces can't.
  • We own projects end-to-end, from scoping and protocol design through final delivery, running on-site and distributed expert workforces across 50+ knowledge domains, 30+ languages, and 75+ countries.
  • Our work spans RLHF, evals, red-teaming, and custom multimodal data creation, all powered by Label Studio Enterprise and built on a foundation of rigorous quality workflows, ethical sourcing, and full data security.

This listing is sourced directly from HumanSignal's careers page and normalized into a canonical job model.