Upgrade Inc.
Senior Product Designer, Growth
San Francisco · Senior
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Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
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Level III starts at $161,387 — $21,387 above the bottom of this range, and above its posted ceiling.
DOL prevailing wage, 2026-27 wage year · Web and Digital Interface Designers (15-1255) · San Francisco-Oakland-Fremont, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- Growth is where Upgrade turns its mission into new customer relationships, and we're looking for a Senior Product Designer to join our amazing team of designers, product managers, marketers, and engineers.
- You'll play a central role in how customers discover us, sign up, and come back: from their first BoostCash™ advance, to a successful direct deposit switch, and all the way to their first cash-back reward.
- You'll work on projects like onboarding and eligibility, offer presentation, subscription conversion, and direct deposit switching.
Responsibilities
- Own product design for Boost Money™, BoostCash™, our mobile banking products, and new AI initiatives.
- Manage several projects at once across product lines and keep stakeholders aligned.
- Contribute to and maintain the Upgrade Design System, ensuring consistency, quality, and efficiency across Upgrade's platform of products and services.
- With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future.
- Come join us and help build a better financial future for millions of people.
- Reporting to the VP of Design, you'll work on Upgrade's newest products, including Boost Money™, BoostCash™, our mobile banking products, and new AI initiatives.
Requirements
- 6+ years of experience in product design with a consumer mobile focus, and a track record of owning the user experience end to end, from strategy to production, in collaboration with Product, Marketing, and Engineering.
Skills
- Eager to work in person in our San Francisco office two days a week.
- Bonus: Experience with cash advance, subscription, banking, credit, or AI-assisted consumer experiences.
- The compensation range of this position in San Francisco, CA is USD $140,000 - $160,000 annually plus equity and benefits.
- Environmental & Working Conditions
- Job duties may involve managing a high volume of inbound and/or outbound cus
Compensation
- The compensation range of this position in San Francisco, CA is USD $140,000 - $160,000 annually plus equity and benefits.
Company info
- Upgrade helps customers move in the right direction with affordable and responsible financial products.
- Since 2017, we've helped over 7.5 million customers access over $42 billion in consumer credit.
- We're looking for new team members who get excited about designing and delivering new and better products.
- You'll also shape the end-to-end experience of an AI agent that takes care of the tedious work for our customers.
- This role is perfect for someone who thrives on ownership, moves fast, and wants to see their work make a positive impact on our customers' financial journeys.
- Please note that this role is based in San Francisco, and you'll be coming into the office on Tuesdays and Thursdays as well as for company events.
- Partner with Product, Marketing, Engineering, and Legal teams to turn exploratory concepts into actionable flows, prototypes, and polished experiences that ship to customers.
- Ship, test, and iterate on design work that grows activation, conversion, and retention, and with them our base of funded, active customers.
- Make eligibility, fees, and repayment clear the first time. Our best-performing designs are the ones customers don't have to call support about.
This listing is sourced directly from Upgrade Inc.'s careers page and normalized into a canonical job model.