Buckeye Corrugated, Inc.

Buckeye Corrugated, Inc.

Customer Support Specialist

Sioux Falls, SD · Full-time

Sponsorship not specifiedDetected 44 days ago
Data AnalysisSalesLogisticsProcurementCustomer SupportCommunicationProblem SolvingMicrosoft Office

About the role

  • Establishes delivery time on orders and tracks through the production process.
  • Records customer changes and processes through production.
  • Analyzes warehouse items and replenishes based upon data analysis with management approval.

Responsibilities

  • Processes specifications to obtain a design and/or estimate.
  • Supports teams to ensure proper design and execution of orders.
  • Maintains, organizes and updates customer data.
  • Proactively manages changes in order scope.
  • Maintains a well-organized workspace.

Requirements

  • Ability to multitask, managing multiple challenges, and dealing with a variety of situations.
  • Ability to effectively prioritize and execute tasks.
  • Proficiency in Amtech, Microsoft Office and Outlook.
  • Ability to multitask, managing multiple challenges and work under pressure with multiple interruptions.
  • Demonstrated aptitude in problem-solving and decision making.
  • Results-oriented and able to work both independently and within a team environment.
  • About BCI Buckeye Corrugated, Inc. (BCI) is a privately held, employee-owned company with twelve (12) corrugated manufacturing facilities, providing an extensive range of corrugated packaging products.
  • Located in ten states, our services and capabilities include custom-designed corrugated packaging, point-of-purchase displays, point-of-sale packaging along with fulfillment and logistics.
  • Simply stated, we do not just make boxes.
  • We build the means to shape impressions and influence perceptions.
  • BCI provides competitive pay and a robust benefits package including but not limited to: medical, dental, vision and life insurance, disability benefits, 401(k), paid time off and holidays, as well as a bonus plan and opportunity for employee stock ownership

Nice to have

  • Desired Qualifications and Experience: Bachelor's degree preferred.
  • 2 plus years of experience in the corrugated packing and/or POP display manufacturing industries.
  • Knowledge of structural/graphic arts, lithographic printing, pre-press and fabrication is a plus.
  • Bachelor's degree preferred.

Company info

  • Estimates and provides quotes to customers.
  • Exemplifies a team spirit and provides exceptional support to internal team members and BCI's customers.
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