Firsthand

Firsthand

Bilingual Outreach Specialist

United States · Contract

Work authorization requiredDetected 14 days ago
CadenceCommunicationCollaborationMentoring

About the role

  • Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun.
  • Internally, we refer to this important role as a firsthand Guide (fG).
  • Our Outreach Specialists carry much of the same expertise as a Peer Recovery Specialist, however they will focus uniquely on making outreach to our newest individuals - and ensuring they get connected to their local fG.

Responsibilities

  • firsthand supports individuals living with SMI (serious mental illness).
  • We named our company firsthand because we believe that lived, or "firsthand," experience is invaluable for gaining trust and building meaningful relationships.
  • While our fGs in many markets ably support these individuals with the initial outreach and long term engagement within our care model, we are introducing a new role: an Outreach Specialist (oS).

Requirements

  • All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law.

Nice to have

  • Experience with direct in-person outreach and engagement for individuals with SMI and SUD

Compensation

  • For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential.

Benefits

  • For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential.
  • New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand.
  • firsthand Health will only contact candidates from email addresses ending in @ firsthandcares.com.
  • Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians.
  • Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health.
  • firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization.
  • Together with our health plan partners, we are changing the way our society supports those most impacted by SMI.
  • We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us.

Company info

  • Unfortunately, we are not able to offer sponsorship at this time.

Equal opportunity

  • Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption.
  • Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed.

Visa & Work Authorization

  • Unfortunately, we are not able to offer sponsorship at this time.

This listing is sourced directly from Firsthand's careers page and normalized into a canonical job model.