Oklahoma State Government

Regional Manager

Oklahoma City - 6015 N Classen Blvd · Part-time

Sponsorship not specifiedDetected 5 days ago

HRISCustomer SuccessCustomer SupportCommunicationProblem SolvingOrganizational Skills

About the role

Service Oklahoma is hiring a Regional Manager.
The Regional Manager will report to the Director of Customer Success and will oversee multiple Service Oklahoma locations.

Implements and maintains cleanliness and environment guidelines to create an appealing environment.
Establishes and maintains the highest level of ethical standards, confidentiality, and integrity
Establishes and maintains the highest level of ethical standards, confidentiality, and integrity; models, guides, and holds accountable all team members, leads, and supervisors to this commitment.
Superior verbal and written communication and interpersonal skills; Effectively communicates with the ability to build a consensus

The selected applicant must have reliable transportation and be willing and able to perform all job-related travel.
Possession and maintenance of a valid Oklahoma Driver License is also required.
A state vehicle may or may not be available during required travel times.
This role will require a comprehensive understanding of our multifaced operations as well as the ability to foster a culture of excellence in customer service.
Performs other duties as required by business needs.

A bachelor's degree in Hospitality, Retail Management, or related field, PLUS 1-3 years of experience in progressive retail or customer service management
OR a master's degree in Hospitality, Retail Management, or related field, PLUS 2 years of experience in progressive retail or customer service management

Strong ability to recruit, train, and develop teams
Strong skills in customer service focused with a high expectation of best-in-class service
Superior managerial and diplomacy skills
Excellent organizational skills and attention to detail
Excellent analytical, decision-making, and problem-solving skills
Ability to be flexible and demonstrate strong judgment/decision-making skills
Ability to intelligently build a course of action
Understands key service level standards and hold teams accountable for meeting these standards
Ability to analyze and resolve interpersonal issues

This position has an annual rate of $75,000.00.
Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave.

Preferred education/experience for this position consists of:
The Service Oklahoma offers a generous benefits package, including a benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans.
The Service Oklahoma will match up to 7% towards an employee's Defined Contribution retirement plan.
Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave.

Projects a positive image of the agency to employees, customers, and community.
We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.

Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:

This listing is sourced directly from Oklahoma State Government's careers page and normalized into a canonical job model.