School of Visual Arts
Office Manager
New York, NY · Full-time
Sponsorship not specifiedDetected 6 days ago
SpringData AnalysisComputer VisionComplianceExcelHIPAAEHR/EMRCommunicationProblem SolvingCritical ThinkingAdaptabilityMicrosoft Office
About the role
- Additionally, the Office Manager serves as the primary point of contact for the office, triaging phone calls and emails, and coordinating and scheduling appointments for clinical staff.
- Handle sensitive student information and medical records with the utmost discretion, ensuring strict adherence to privacy protocols.
- Monitor the department's general inbox, send mass communications, and regularly update the department's website, Instagram, and Linktree accounts.
Responsibilities
- DUTIES & RESPONSIBILITIES Manage the office's therapy, psychiatry, and nursing appointments for students.
- Manage administrative tasks for SH&CS programming and actively participate in campus events, including Accepted Students Day and the Welcome Luncheon.
- Perform other job-related duties or special projects as assigned.
- Partner with SVA departments, including Student Accounts, Academic Departments, and Colleague Computing Services, to coordinate insurance enrollment, waivers, and late waiver appeals.
- Maintain accurate insurance rosters, submit weekly updates to UHP, and reconcile seasonal rosters and invoices (Fall, Spring, and Summer semesters) to ensure accurate insurance enrollment.
- Issue targeted communications regarding immunization requirements and implement registration holds for non-compliant students.
Requirements
- Employee will be required to maintain the same standard work schedule and hours as would be performed in the office.
- Ability to utilize standard office equipment
- ability to lift or move office supplies/materials weighing up to 25 lbs.
Nice to have
- Experience working with adolescents and/or a college student population.
- Deep understanding of HIPAA and FERPA privacy regulations
- familiarity with New York State postsecondary immunization compliance requirements.
- Advanced proficiency in Microsoft Office (Excel) and Google Suite
- Exceptional written and verbal communication skills
- ability to exercise strict discretion, tact, and diplomacy when handling complex, confidential, or distressing student situations.
- Strong organizational, problem-solving, and multitasking abilities
- capability to remain productive and adaptable through frequent interruptions and changing priorities.
Skills
- PREFERRED QUALIFICATIONS Experience working with adolescents and/or a college student population.
- Experience working with Ellucian Colleague or a similar higher education system is preferred.
- Knowledge or experience in assisting in health crisis intervention.
- PHYSICAL REQUIREMENTS OR WORKING CONDITIONS Schedule: Full-time, fully on-site position (5 days a week).
- Standard hours are Monday to Friday, 9:00 - 5:00 pm EST.
- Résumé or CV: Include relevant experience and key responsibilities.
- For more information about the College's 30 undergraduate and graduate degree programs.
- Click here to learn what it's like to work at SVA.
- The School of Visual Arts is an equal opportunity employer.
- Diversity and inclusion are core principles of the College.
Compensation
- $58,000 Annually POSITION OVERVIEW Under the supervision of the Associate Director of Student Health and Counseling Services (SH&CS), the Office Manager oversees the day-to-day administrative and operational functions of the Student Health and Counseling Services office.
- Support the department in maintaining 100% College immunization compliance and submit annual reports in accordance with New York State immunization requirements.
Benefits
- Two (2) years of professional experience working in higher education, healthcare administration, health program management, or managing healthcare benefit plans.
- Student Health Insurance Oversee the daily administration of the SVA-sponsored student health insurance plan.
- Serve as the primary point of contact for students, families, vendors, and college administrators regarding insurance policies, eligibility benefits, and the waiver process.
- Maintain positive working relations with University Health Plans (UHP) insurance brokers and collaborate with them to resolve student inquiries and facilitate Insurance Orientation programming.
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This listing is sourced directly from School of Visual Arts's careers page and normalized into a canonical job model.