ZipRecruiter

ZipRecruiter

Inside Sales - Retention Specialist

Phoenix, AZ · Mid · Full-time

Sponsorship not specifiedDetected 117 days ago
iOSSalesAccount ManagementExcelCustomer SupportMicrosoft Office

Stay score

odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role78
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card follow-through: 100%

Of 10 labor certifications old enough to have been used, 0 expired without the employer filing the next step. Median time from filing to decision: 515 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

5 transfer filings in the last year, covering 5 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

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About the role

  • ZipRecruiter has the #1 rated job search app on iOS & Android.

Requirements

  • 2-5 years of experience in Sales, Account Management, Customer Service, or Client Support.
  • Prior B2B experience preferredWorking knowledge of MS Office Suite (Word, Excel, and PPT)
  • Ability to turn an upset customer into a loyal, satisfied customer by demonstrating a genuine tone and eagerness to help.
  • Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)
  • Regular, reliable, and predictable attendance, along with consistent adherence to scheduled work hours, is an essential requirement of this position
  • As part of our team you'll enjoy:
  • Competitive salary
  • Exceptional benefits package
  • Flexible Vacation & Paid Time Off
  • Employer-matched 401(k) plan
  • Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.
  • ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Nice to have

  • The US base pay for this full-time position is $15.39/hr. plus commission.

Compensation

  • Competitive salary

Benefits

  • Promotes ZipRecruiter site features and benefits (ZipHire, TrafficBoost, etc.).

Company info

  • ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.
  • Summary:
  • Responsible for the retention of ZipRecruiter customers by uncovering the root cause of concerns through deep discovery and working alongside the customer as a trusted partner and advisor to resolve them. This role strives to identify the core reason for customer account cancellations and proposes appropriate solutions to not only retain their business, but also create "happy churn" customers who are more likely to return in the future.
  • ZipRecruiter is a leading online employment marketplace.
  • Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web.
  • Responsible for the retention of ZipRecruiter customers by uncovering the root cause of concerns through deep discovery and working alongside the customer as a trusted partner and advisor to resolve them.
  • This role strives to identify the core reason for customer account cancellations and proposes appropriate solutions to not only retain their business, but also create "happy churn" customers who are more likely to return in the future.
  • To actively connect people to their next great opportunity.
  • Develops strategies to resolve issues and retain customers.
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This listing is sourced directly from ZipRecruiter's careers page and normalized into a canonical job model.