Ttecdigital
Presales Solution Architect - Amazon Connect
Austin, TX
Sponsorship not specified$110k-$150kDetected 510 days ago
AWSLLMsSalesCustomer SupportCommunicationPublic Speaking
About the role
- Our vision is the same, a place where employees know they can thrive.
- TTEC Digital AWS Practice is seeking a Presales Solution Architect to join our growing AWS Practice.
- This is a 100% remote role based in North America.
Responsibilities
- Ability to travel up to 30% for Customer and Partner meetings
Skills
- 3+ years of expertise in Amazon Connect and AWS
- 7+ years of experience in information technology or application development
- Relevant Certifications or Accreditations in AWS
- Excellent communication skills with the superpower to translate complex technical concepts to a variety of audiences
Compensation
- This position is eligible to participate in an annual incentive program.
- We offer a highly competitive compensation package that includes a base salary and quarterly upside earning potential.
Benefits
- Medical, dental, vision - tax-advantaged health care accounts - financial and income protection benefits - paid time off (PTO) and wellness time off.
- You will work closely with our customers' C-Level and Technical Executives to define a next generation Customer Experience vision in AWS built on AI then design the technical solutions that will enable the vision.
- Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Company info
- TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX).
- Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world.
- TTEC Holdings Inc. is the parent company for both Digital and Engage.
- When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
- We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
- TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability.
- TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce.
- We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
- Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. #LI-Remote
- Experience working with Customers and Partners
- About Us TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX).
- At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process.
- We currently have a need to hire an experienced AWS Presales/Solution Architect to be the technical subject matter expert supporting the development of relationships and opportunities with customers.
- Customers will look to you as the expert to help them achieve their business goals through technology leveraging the power of AWS services.
Equal opportunity
- equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability.
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