Clear Channel Outdoor
Business Operations Coordinator
New York, NY ( 200 Park Avenue) · Contract
Sponsorship not specifiedDetected 15 days ago
AccessibilityProject ManagementSalesforceCRMExcelCustomer SupportCommunicationProblem SolvingTime ManagementOrganizational SkillsMicrosoft Office
About the role
- Diplomatically reinforce adherence to standard processes and systems usage
- Administer CRM and related systems to ensure accuracy and usability
- Regularly QC data and monitor system usage; test new features prior to release
Responsibilities
- Provide excellent internal customer service in response to support requests
- Maintain up-to-date training/knowledge materials, ensuring accuracy and accessibility
- Develop and deliver reporting to support initiatives and day-to-day operations
- Collect and store data from various systems and maintain in data warehouse
- Create and maintain reports in systems and Excel with user-friendly design; utilize AI to support analysis and synthesis of data.
- Assist project teams by preparing schedules, status updates, communications, training materials, reports, performing testing, and providing user support as assigned
- In addition, the coordinator develops a deep understanding of business objectives to anticipate future requests and develop recommendations for additional improvements.
- Create and maintain list of enhancement requests, and document requirements
Requirements
- Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands
- The employee must have the ability to lift and move items up to 15 pounds
- Employee must have the ability to see written documents, computer screens and to adjust focus
- Job Qualifications (Required)
- Strong working knowledge of relevant Microsoft Office applications: Outlook
- The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Skills
- Exceptional customer service skills, especially remote via email, chat, phone, and video
- Solid organizational skills, including multitasking and time-management
- Strong working knowledge of Salesforce or similar CRM applications
- Strong working knowledge of relevant Microsoft Office applications: Outlook; Word; Excel; and PowerPoint
- Competencies
- Collaborating with Others: Working together with others in a cooperative and supportive manner to achieve shared goals.
- Problem Solving: Identifying problems and the solutions to them.
- Time Management: Uses time effectively and efficiently, concentrates on the most important priorities
- Position is based at the Clear Channel Outdoor corporate office in New York, NY.
Compensation
- Ultimate compensation will be based on several factors, including relevant experience, skills, scope and responsibility of the position, as well as pursuant to salary market benchmarks.
- This salary range is a good-faith estimate of the salary for this position.
Benefits
- Pre-Tax Commuter Spending Account
- Paid Time Off (Accrued Vacation and Sick Plans)
- Free Digital Gym Membership and Discounted Memberships
Company info
- 200 Park Avenue, Suite 701, 10166
- Position Type
- The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
- Our organization participates in E-Verify.
- Click here to learn about E-Verify.
- Current employees and contingent workers click here to apply and search by the Job Posting Title.
- Company Paid Employee Life and AD&D Insurance
- Support internal customers by facilitating efficient use of resources across related departments
- Update support request and keep customers apprised of statuses within designated time requirements
Equal opportunity
- As an equal opportunity workplace, we believe that being your authentic self enables us to deliver innovative advertising solutions while enhancing our communities.
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This listing is sourced directly from Clear Channel Outdoor's careers page and normalized into a canonical job model.