Algolia

Enterprise Account Manager

Remote - United States

Sponsorship not specified$180k-$220kDetected 11 days ago

SalesAccount ManagementValuationCompensationCustomer SuccessCommunicationCollaborationProblem Solving

About the role

Use AI and automation to proactively surface expansion signals, prioritize high-impact accounts, and eliminate manual work, allowing you to spend more time driving strategic conversations and revenue growth within your install base
Operate independently in a fast-evolving environment, helping shape sales motions and turn them into repeatable, scalable playbooks.
5+ years in a B2B SaaS sales or account management role, with ownership of both renewals and expansion revenue

We're looking for talented, passionate people to help build the world's best search and discovery technology.
If you share our values and our enthusiasm for building the world's best search & discovery technology, we'd love to review your application!
Brings strong commercial and sales acumen, with a proven ability to own and deliver on revenue targets by identifying, shaping, and closing expansion opportunities across a range of deal sizes

Experience with SaaS, APIs, or developer-focused products
Familiarity with usage-based or consumption-based business models
Background working with eCommerce or digital experience platforms
In practice, this looks like someone who:
Clearly articulates how Algolia's solutions address these goals / pain points
Ramp quickly on complex technical products and has a strong understanding of how modern web and AI-native applications are built and scaled
Communicates effectively with both business stakeholders (e.g., merchandisers, Heads of eCommerce) and technical audiences, adapting approach and messaging accordingly
Thrives in ambiguous environments and enjoys shaping evolving processes, contributing to the maturation of the team and go-to-market motion

Monitor account health, customer usage, and pipeline to identify risks early, inform next-best actions, and drive predictable revenue through retention, adoption, expansion, and re-engagement
Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease.
HUMILITY - Aptitude for learning from others, putting ego aside.

Problem-solving and perseverance capability in an ever-changing and growing environment.
Willingness to trust our co-workers and to take ownership.
Ability to receive and give constructive feedback.
Genuine care about other team members, our clients and the decisions we make in the company.
Aptitude for learning from others, putting ego aside.
Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page.
All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information.
We'll never ask for payments, purchases, or financial details during the hiring process.
Own and manage a large portfolio of existing customers, with accountability for retaining and growing recurring revenue as customers move from early adoption to scale
Build trusted relationships with customers and develop a deep understanding of each customer's business objectives, use cases, and success criteria to proactively identify expansion (upsell and cross-sell) opportunities
Drive account planning and execution strategies that align Algolia's solutions to customer goals, ensuring customers extract maximum value from their existing feature set

This listing is sourced directly from Algolia's careers page and normalized into a canonical job model.