Duck Creek Technologies

Principal Product Manager - Billing

Boston, MA, USA · Principal

No sponsorship$172k-$246kDetected 74 days ago

Data ScienceAccessibilityProduct ManagementProduct StrategyAccountingLeadershipCollaborationProperty & Casualty

About the role

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most.

Responsibilities

Define and own the product strategy and roadmap for Duck Creek's billing domain, including invoicing, payment processing, commissions, collections, disbursements, reconciliation, and automation capabilities.
Provide product leadership for billing experiences that support billing accuracy, payment flexibility, collections effectiveness, and operational efficiency.
Provide product leadership for application-level decision-support and AI-enabled capabilities that improve payment optimization, collections prioritization, anomaly detection, and exception handling within defined controls.
Partner with data science and analytics teams to integrate models, scores, and insights into billing workflows in an explainable and trusted manner.
Partner with Engineering and Architecture to ensure billing capabilities are technically sound, scalable, and aligned with platform standards.
Collaborate with Product Marketing, Sales, Finance stakeholders, and Professional Services to support value articulation, enablement, and consistent product positioning.
This role owns the product roadmap for billing workflows, collections, and payment experiences and translates insurer billing practices, regulatory requirements, financial controls, and data-driven insights into scalable product capabilities.
The role partners closely with Engineering, Architecture, Data, Finance, and customer stakeholders to deliver governed, explainable, and compliant billing solutions.
Experience designing, building, or integrating sub-ledger or General Ledger solutions within insurance or financial services environments.
Proven ability to partner cross-functionally with engineering, data, architecture, finance, and business leaders, communicating clearly across technical and non-technical audiences.

Requirements

Bachelor's or Masters Degree and/or equivalent experience relevant to functional area
7+ years of experience in product management within SaaS or enterprise software environments

Nice to have

Deep understanding of P&C billing operations preferred, including invoicing, payment processing, collections, commissions, disbursements, reconciliation, and regulatory and compliance considerations
hands-on experience with billing systems preferred.

Skills

Helping careers take flight.
Reshaping an industry.
Enable your career to be Made on Duck Creek.
Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.
Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand.
Principal Product Manager- Billing

Compensation

Actual compensation for this role is determined based on a variety of factors, including job-related skills, experience, qualifications, internal equity, and geographic location, where permitted by law.

Benefits

We strive to be an example to the world of inclusion, diversity, and equity in all things - where employees are free to be their authentic selves in the workplace and in the communities in which we live.

Company info

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.
Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.
We have a flock of more than 1,500 employees across the globe and are proud to be a flexible-first company-an approach that remains foundational to how we work.
We empower our employees with the flexibility to manage their day-to-day work, while taking a more intentional approach to how teams come together. Through our Flying Together initiative, we are building stronger connection and collaboration by bringing teams together for meaningful in-person moments and concentrating on our presence and hiring in key locations.
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry.
We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations.
With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.
We empower our employees with the flexibility to manage their day-to-day work, while taking a more intentional approach to how teams come together.
Through our Flying Together initiative, we are building stronger connection and collaboration by bringing teams together for meaningful in-person moments and concentrating on our presence and hiring in key locations.
Our flexible-first environment continues to support productivity, inclusion, and collaboration, while evolving to create even more opportunities for connection and shared experiences across teams.
If working in a fast-paced, rapidly evolving company that is transforming one of the world's oldest and largest industries sounds exciting, let us know.

Visa & Work Authorization

Legally authorized to work in the country of job location.
The Company does not sponsor visa petitions for this position.

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This listing is sourced directly from Duck Creek Technologies's careers page and normalized into a canonical job model.