First National Bank of America

First National Bank of America

Retail Loan Officer

East Lansing, Michigan

Sponsorship not specifiedDetected 40 days ago
Customer SupportCommunicationUnderwriting

About the role

  • First National Bank of America is looking for an accountable Retail Loan Officer.
  • As a nation-wide lender, First National provides you with the opportunity to originate loans in all 50 states using our niche, Non-QM Loan products.
  • This role offers unmatched potential for growth, while working in conjunction with our in-house underwriting & operations teams.

Responsibilities

  • Convert leads from inbound phone calls, internet leads and emails
  • Build and maintain long-term relationships and referral partners in all 50 states
  • Manage your pipeline to ensure on-time closings
  • Maintain monthly quotas
  • FNBA prides itself on providing exceptional customer service to educate & guide our clients through our loan process, while building long-term relationships with referral partners.
  • At FNBA, you will be able to use your existing industry knowledge and build on that with extensive, comprehensive training on our portfolio loan products and proprietary lending guidelines.

Requirements

  • Prior experience in mortgage sales or processing, demonstrating a well-developed understanding of the mortgage process
  • It is not an exhaustive list of all responsibilities, duties, and skills required for this job.
  • Solid customer service and relationship-building skills
  • Strong communication skills via phone and email
  • Positive attitude and a passion for helping others
  • Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
  • Dental - Premiums as low as $0.00
  • Vision - Low premium Plan
  • Discounted childcare
  • Pet Insurance
  • Paid Time Off (PTO)
  • 401k with employer match

Compensation

  • Base salary plus commissions
  • Convert leads from inbound phone calls, internet leads and emails
  • Build and maintain long-term relationships and referral partners in all 50 states
  • Guide your clients through our loan process and gain referrals
  • Serve as the liaison between our operations team, your client and their realtor
  • Manage your pipeline to ensure on-time closings

Benefits

  • Medical - Multiple plans to choose from including HSA and traditional.
  • In this role, you will have all the benefits of a traditional Loan Officer with the added benefit of receiving leads generated by our in-house Marketing team.

Company info

  • At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs.
  • We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues.

Equal opportunity

  • Equal Opportunity Employer.
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This listing is sourced directly from First National Bank of America's careers page and normalized into a canonical job model.