Vfc
The North Face: Assistant Manager - Station Twelve
USCA > USA > New York > Buffalo 572 - TNF
Sponsorship not specified$22k-$33kDetected 2 days ago
Customer SupportLeadershipCommunication
About the role
- Join the North Face Family The North Face was built on a love for the outdoors and the desire to enable all types of exploration, for all people, from their backyards to the Himalayas.
- Over the last 50 years we've lived by our "true north," the belief that exploration has the power to change us, to challenge us and to help us see the world from new perspectives.
- To help ignite a global movement of outdoor exploration, love for the natural world and an unwavering commitment to protect it, we welcome and encourage new participants to the outdoors.
Responsibilities
- Coach and develop staff to exceed individual and store productivity goals.
- Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team is engaging with each customer to create an authentic brand experience.
- Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reports.
- Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies, ensure merchandise on the selling floor is replenished appropriately.
- Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directives.
- As the Assistant Store Manager, you will lead, develop and motivate a team of brand advocates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values.
- You will partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards.
- We extend our reach through support of non-profit organizations, establishing programs that connect participants with close-to-home recreation opportunities, and creating a connection with young leaders, inspiring them to explore and conserve.
- Our purpose unites us and leads us to pursue our goals, together.
Requirements
- 3 or more years of store leadership experience in a fast-paced, highly engaging retail environment
- Proven ability to meet and exceed sales results
- Proven ability to meet business goals by driving results through store team
- Proven ability in leading the delivery of a high level of customer service in a retail environment
- Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales
- Associate Degree (AA) or equivalent from two-year college or technical school
- Standing required for entire work shift
- Required
- Ability to work a flexible schedule to meet the needs of the business
- will require weekends, evenings, and holidays
- Effective communication skills, including both written and verbal
- Excellent decision-making ability in a fast-paced environment
- Detail orientated and excellent organization skills
- Proficient computer skills including word processing, spreadsheets, and software programs
- Preferred
- Experience leading and developing a team of 20 or more associates
Compensation
- $22.00 - $33.00 USD per hour
- Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential.
Benefits
- When it comes to benefits, we're the total package.
- Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF?
Company info
- We power movements of sustainable and active lifestyles for the betterment of people and our planet.
- It's the reason we come to work every day.
- It's a commitment shared by our global associates across all brands.
- We just have one question.
- This is our purpose.
- This is our calling.
- Learn more at vfc.com
Visa & Work Authorization
- rd to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, d
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