Guidewire

Guidewire

Associate Certification Program Systems Analyst

United States - Remote · Part-time

Sponsorship not specified$72k-$134kDetected 22 days ago
HTMLCSSSQLMachine LearningData AnalysisProject ManagementJiraExcelCustomer SupportCommunicationCollaborationProblem SolvingMicrosoft Office

About the role

  • As an Associate Certification Program Systems Analyst, you will play a vital role in supporting the integrity and efficiency of our high-stakes certification programs.
  • This position is ideal for early-career professionals passionate about technology, process discipline, and responsible AI use.
  • Your Impact We believe in clarity and setting you up for success.

Responsibilities

  • Configure, publish, and maintain proctored exams, ensuring accuracy and adherence to security protocols.
  • Produce and validate operational and performance reports, handling sensitive data with discretion.
  • Review and process proctoring incidents, support escalations, and ensure exam integrity through standardized protocols.
  • Support technical administration of exam delivery systems, proctoring platforms, and LMS integrations, including API-based workflows and access controls.
  • Provide tiered technical support, troubleshoot issues, and communicate solutions to both technical and non-technical stakeholders.
  • Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.
  • Ability to manage tasks, prioritize issues, and handle sensitive information with professionalism.
  • Join Guidewire's Global People Organization, a team dedicated to scaling, shaping, and strengthening the company by building capabilities, culture, and clarity for the future.
  • We drive innovation and operational discipline, leveraging technology and a collaborative, transparent culture to deliver an exceptional employee experience.
  • All new hires participate in our in-person orientation process, designed to foster connection and set you up for success.

Requirements

  • Experience with office productivity suites (Google Workspace or Microsoft Office 365).
  • Experience with project management tools (e.g., Monday.com, JIRA).

Compensation

  • The US base salary range for this full-time position is $72,000 - $134,000.

Benefits

  • Flexible work environment
  • Health and Wellness benefits
  • Paid time off programs including volunteer time off
  • Disability Accommodations and Guidewire's Appeals Process.
  • Your base pay will depend on your experience, skills, education, training, and location among other factors.

Company info

  • @Guidewire_PandC.
  • Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer.
  • We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success.
  • Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
  • All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
  • At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI-empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.
  • You'll help ensure the integrity and reliability of Guidewire's certification programs, supporting our mission to deliver trusted, innovative solutions for the insurance industry.
  • The people we employ give their all, and in return, we offer flexibility wherever we can, such as:

Equal opportunity

  • Accommodation requests should be directed to Accommodations@guidewire.com.
  • Guidewire promises to independently review any denied accommodation and any decision not to offer you the position.
  • Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail Accommodations@guidewire.com to make an appeal.

Visa & Work Authorization

  • ualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran st
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This listing is sourced directly from Guidewire's careers page and normalized into a canonical job model.