Diligent Robotics

Fleet Engineer

Austin, Texas, United States · Senior

Sponsorship not specified$15k-$20kDetected 47 days ago

Data AnalysisAccountingRoboticsMedical DevicesCollaborationMentoring

About the role

What we're doing isn't easy, but nothing worth doing ever is.
We move quickly, solve messy problems, and care deeply about reliability at scale.
It will require 15-20% travel along with close collaboration across software, hardware, operations, and product engineering teams.

Fleet Reliability & Hands-On Debugging: Lead triage and bench/lab failure analysis across the mobile base, charging/docking, motion and power, connectivity, and sensor hardware -
Data-Driven Investigation: Pull and analyze fleet data and logs to define problem statements, surface trends, and validate hypotheses quantitatively - accounting for confounding factors, base rates, and sample size.
own escalated issues (on-call) to support the field team and minimize downtime.
Corrective Action & Cross-Functional: Drive short- and long-term fixes (hardware, software, operational, process) to closure with engineering, operations, and product - including supplier corrective actions and design feedback with vendors and manufacturing.
Tooling & Test Infrastructure: Build the fixtures, instrumentation, and bench test setups that accelerate debug workflows.
Documentation & Standards: Document debugging procedures and root-cause findings
Improved FPY and reduced rework rates across production builds.
Field Synthesis & On-Call: Turn field-technician reports into crisp problem statements; own escalated issues (on-call) to support the field team and minimize downtime.
Documentation & Standards: Document debugging procedures and root-cause findings; contribute to fleet reliability standards.
Diligent builds helpful robots that work safely and autonomously in real world environments.

Experience with robotics stacks (ROS or equivalent) and robotic sensor calibration/test.
Experience with deployed robot or autonomous-vehicle fleets.
Networking (Ethernet, CAN bus, time-sync) and firmware familiarity.
Compute platforms (NVIDIA Jetson/Orin, GPUs).
5+ years / senior scope preferred.
Master's a plus.
Bachelor's in Electrical, Mechanical, Mechatronics, Robotics, or a related engineering field (required)

Reduced per-unit cycle time for test/provisioning while increasing test coverage.

This listing is sourced directly from Diligent Robotics's careers page and normalized into a canonical job model.