Texasairsystems

HVAC Service Coordinator (Data Centers)

Richmond, Virginia

Sponsorship not specifiedDetected 16 hours ago

ExcelCustomer SupportCollaborationProblem SolvingMicrosoft Office

About the role

We are seeking a strong Data Center Administration Specialist (Service Coordinator/Dispatcher) responsible for coordinating, controlling and directing activities of the service department and technicians.
Position requires a high level of correspondence with customers, technicians, supervisors and the field.
This position will be focused on supporting our data center business.

Maintains customer satisfaction by investigating concerns, routing them to the assigned staff and responding to special requests

Must be detail and customer service oriented and have excellent organizational skills.
Must be able to work well with others in a fast-paced & high-volume environment.
While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms.
The employee frequently is required to stand, walk, and sit.
The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl.
The Required Profile

HVAC, Mechanical Contracting, Engineering or Construction industry experience a plus

Texas AirSystems has been shaping the HVAC landscape in Texas for over four decades.
Here, your work matters.

Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Associates Degree in Business or related field and 1 year working in a call center environment experience; or 3 years combination of education or experience
Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Generates Work Order Documents, dispatches technicians and notifies customers
Demonstrate ability to maintain a pleasant and cooperative temperament with internal and external customers.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

This listing is sourced directly from Texasairsystems's careers page and normalized into a canonical job model.