MM

MM

Executive Liaison

Springfield, MA · Full-time

Sponsorship not specified$94k-$118kDetected 6 days ago
Data EngineeringExcelLogisticsProcess ImprovementVendor ManagementHRISLeadershipCommunicationTime ManagementPublic SpeakingOrganizational SkillsMicrosoft Office

About the role

  • This position is based in Boston or Springfield with a hybrid schedule.

Responsibilities

  • Project Governance and Delivery includes CFPMO and SP&D and supports disciplined execution, leadership engagement, and governance routines across Investment Management.
  • The team partners closely across Corporate Functions to improve decision-making, strengthen meeting effectiveness, and ensure follow-through on priorities, actions, and commitments.
  • The Executive Liaison will operate in close partnership with senior leaders, project governance stakeholders, and administrative partners to support numerous ELT and SLT engagements, leadership meetings, governance forums, and recurring operating rhythms.
  • own complex calendar strategy by proactively prioritizing and protecting dedicated focus time, coordinating scheduling across multiple time zones, and efficiently resolving conflicts for senior Project Governance and Delivery leaders.

Requirements

  • 3+ years of related experience with executive administration, office manager, or administrative support role
  • Associate's degree
  • In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services.

Skills

  • Identify opportunities to streamline administrative processes and meeting cadences.
  • Leverage technology tools (e.g., Microsoft 365) to improve efficiency and transparency.

Compensation

  • At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees.
  • Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
  • A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits.
  • $93,500-$117,800

Benefits

  • Access to learning, development, and internal networks that support continuous growth and skill-building over time
  • Employee-led communities and forums that foster connection, learning, and inclusion across the organization
  • As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first.
  • For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

Company info

  • CFPMO has a broad remit across Corporate Functions, and this role will primarily support the CFPMO operating rhythm, executive engagement model, governance forums, and cross-functional coordination needed to keep leaders organized, prepared, and aligned for key ELT, SLT, and leadership meetings.
  • Project Governance and Delivery helps advance the organization's strategy by supporting executive engagement, governance processes, project delivery discipline, and consistent communication across senior leadership forums.
  • This role requires a proactive, self-directed approach to anticipating and meeting the administrative and operational needs of Project Governance and Delivery leaders.
  • will include, but not be limited to the following:
  • Executive calendar and meeting management: own complex calendar strategy by proactively prioritizing and protecting dedicated focus time, coordinating scheduling across multiple time zones, and efficiently resolving conflicts for senior Project Governance and Delivery leaders. Maintain a deep understanding of leadership priorities, ELT and SLT engagement needs, governance commitments, and related Corporate Functions engagements to make informed scheduling decisions, including accepting/declining meetings and appropriately reprioritizing requests.
  • Executive communications: Draft, edit, and proofread executive communications, meeting materials, memos, presentations, talking points, and exhibits with strong attention to voice, tone, accuracy, and audience. Proactively identify communication needs for leadership engagements, governance forums, and cross-functional meetings.
  • Meeting readiness and follow-through: Coordinate recurring operating rhythms, including staff meetings, leadership reviews, ELT and SLT touchpoints, project governance forums, and executive decision-making meetings. Support agenda planning, material preparation, action item capture, follow-up tracking, and closure.
  • Business operations support: Assist with planning cycles, governance deliverables, leadership engagement materials, Demand Capacity metrics, quarterly strategy reviews, and other operating routines across PG&D. Maintain team distribution lists, organizational materials and project governance artifacts.
  • Travel and expense coordination: Arrange extensive domestic and international travel. Manage detailed itineraries and changes. Prepare and submit expense reports. Ensure compliance with company policies. Coordinate budget items including invoice/vendor management for Corporate Technology teams.
  • Events and offsites: Plan and execute executive meetings, governance sessions, leadership offsites, conferences, and team events, including virtual and in-person formats. Coordinate venue/logistics, vendor management, attendee communications, conference rooms, catering, meeting materials, and readiness support in partnership with executive support teams and/or the Event Planning Team.
  • Process improvement: Identify opportunities to streamline administrative processes and meeting cadences. Leverage technology tools (e.g., Microsoft 365) to improve efficiency and transparency.
  • Office of Enterprise Resilience Coordination: Support business continuity and resilience efforts by assisting with OER planning and preparedness activities, maintaining required documentation, coordinating annual validations and testing, and partnering with stakeholders to ensure readiness, risk awareness, and effective response to business disruptions.
  • The Minimum Qualifications
  • High school diploma (or equivalent diploma)
  • The Ideal Qualifications
  • 5+ years of related experience with senior executive administration, office manager, or similar roles in the financial services industry
  • 2+ years of experience event planning, calendar management and meeting coordination
  • Proficient working knowledge of Power Point, Excel, Ariba, Concur, and other technology required to support an organization
  • Strong communication skills with the ability to communicate effectively using verbal and written methods to all levels of an organization
  • High level of attention to detail and time management, with a strong understanding of the importance of being responsive and proactive in a deadline-driven environment
  • Collaborative approach, performs routine administrative support proactively and demonstrates openness to provide assistance as urgent situations or ad-hoc needs arise
  • Team Player/Relationship Building: Collaborative with strong interpersonal skills; able to relate to and build strong relationships with diverse internal and external audiences; leverages the ability to deliver effectively
  • Innovation: Continually looks within and beyond their job, anticipating business needs and opportunities
  • Expertise with communication tools, like Zoom, Teams and Slack
  • Experience supporting executive governance routines, leadership meetings, or senior stakeholder engagements across ELT, SLT, or equivalent leadership forums

Equal opportunity

  • If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
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