Sila Services

Journeyman Plumber

Presque Isle, ME

Sponsorship not specified$30k-$48kDetected 28 days ago

Inventory ManagementCustomer SupportCommunicationCollaborationOrganizational Skills

About the role

Operating from 7 locations, we're proud to serve every city, hamlet, town, and island of Maine.
General Responsibilities: Complete plumbing upgrades, repairs and water treatment installations; be efficient and accurate.
Water Heater installation, residential plumbing service and installation, propane appliance service and installation.

Maintain effective communication skills with co-workers and management.
Support the team in maintaining a safe, clean and organized job site.
Keep company trucks clean, organized and maintain proper assigned inventory levels.
Maintain customer satisfaction rate through post-service surveys and feedback.
Maintain a high level of productivity by efficiently managing work orders, minimizing downtime, and maximizing billable hours.
Maintain a perfect safety record by following all safety protocols and guidelines.
Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform.
Collaborate effectively with team members, sharing knowledge and assisting colleagues as needed.
Maintain a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule.

Knowledge of proper codes.
Ability to comprehend schematic diagrams, blueprints, and other specifications required by our client
Experience working with hand tools, power tool, and electronic test equipment

Master or Journeyman plumbing license, Propane appliance connection license, EPA 608 preferred but not required.
Master or Journeyman plumbing license, Propane appliance connection license, gas license, and EPA 608 preferred.

Are you looking for stability, great benefits, advancement opportunities, and a best in class compensation plan that rewards you for your hard work?

Are you looking for stability, great benefits, advancement opportunities, and a best in class compensation plan that rewards you for your hard work?
Strive to maintain a positive team dynamic and contribute to a supportive work environment.

Diagnose and troubleshoot plumbing issues, recommending appropriate solutions and discussing options with customers.
Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success.
Identify opportunities for upselling and cross-selling additional services, products, or maintenance plans to customers during service visits.
Successfully enroll customers in Total Climate Control's service agreements, promoting long-term customer relationships and recurring revenue.
Uphold professional communication and appearance at all times when interacting with customers to ensure a five-star customer service experience.
Control's service agreements, promoting long-term customer relationships and recurring revenue.
Lead customers to informed and confident buying decisions.
Customer Satisfaction (this always comes first!): Provide clear explanations and educate customers about their plumbing systems, offering preventive maintenance tips and energy-saving recommendations.
Come join the Dave's World team and experience what it's like to be a part of a company that also works for YOU.

This listing is sourced directly from Sila Services's careers page and normalized into a canonical job model.