Giving Home Health Care

Patient Coordinator

Farmington, NM

Sponsorship not specified$24k-$28kDetected 2 days ago

ComplianceSalesforceCRMExcelCustomer SupportHIPAAEHR/EMRCommunicationCollaborationTime ManagementAdaptabilityMicrosoft Office

About the role

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy.
As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.
Apply today and help us continue delivering exceptional care to those who need it most.

Ability to travel 3-4 days per week.
Proven ability to work independently and efficiently with minimal supervision.
Experience with Salesforce CRM or similar platform.
Familiarity with Igea/Axxess EMR system (training provided).
Experience pulling and interpreting operational reports and performance data.
2-5 years of customer service and/or case management experience, preferably in a healthcare or home health setting.
High school diploma or equivalent.
Valid New Mexico driver's license, current auto insurance, and dependable personal vehicle for patient visits.
Computer literacy - comfortable using tablets and laptops as primary daily tools.
Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint), including basic spreadsheet and report analysis.
Strong written and verbal communication, interpersonal, and presentation skills.
Excellent organizational and time management skills with the ability to manage a high-volume caseload.
Understanding of HIPAA regulations and commitment to maintaining patient confidentiality.
Flexible availability outside of normal business hours as patient needs require.
Must successfully complete a mandatory background check through the New Mexico Department of Health.

Patient-centered mindset with a compassionate, relationship-driven approach.
Strong advocacy skills - comfortable representing patients in clinical and administrative settings.
High emotional and social intelligence.
Energetic, outgoing, and adaptable in a fast-paced, ever-changing environment.
Strategic thinking and sound judgment in ambiguous situations.
Strong reading, writing, and documentation skills.

Paid Time Off with additional hours accrued annually based on tenure.
Sick Leave and Bereavement Leave.
Comprehensive benefits package (Medical, Dental, Vision, Life Insurance) effective after first full month - company covers 100% of dental, vision, and term life.
$150 annual Lifestyle Reimbursement (gym/fitness, Costco/Sam's Club, Amazon Prime, and more).
Modern Health mental wellness platform for you and your dependents.
Competitive mileage reimbursement (federal reimbursement rates)
Tuition Reimbursement Program.
$100 monthly cell phone reimbursement (after 1 month of employment).

This listing is sourced directly from Giving Home Health Care's careers page and normalized into a canonical job model.