LCBO

Customer Service Representative (Fixed Term)

Bala, Ontario

Sponsorship not specifiedDetected 15 days ago

Customer Support

About the role

Reporting to the Store manager, you will:
Serve customers using our cash register system, promptly, courteously and responsibly, providing a positive and memorable customer experience
Participate in customer experience and postal code surveys

You agree to complete a Criminal Background Check, at your own expense, before starting work with the LCBO

You must be legally allowed to work in Canada (have a valid SIN, Student, or Work Permit)
You must be at least 18 years old

At the LCBO, we always have the right spirit!
Candidates only need to apply for one position for cities/towns with multiple locations and job postings.
The LCBO is looking for Summer Customer Service Representatives available to work between May 4, 2026 and September 7, 2026.
We are looking for great people who are passionate about delivering an engaging customer experience that keeps our customers coming back.
If you're interested in becoming a friendly and helpful go- to expert in our retail stores for Summer 2026 then this role is for you!
As part of your paid training, you will learn about store operations, customer service, and product knowledge: wine, beer, ciders and spirits.
As an LCBO Customer Service Representative, you will have a chance to inspire others and share your knowledge with our customers.
Ask for donations for our partner charities (our Spirit of Sustainability Campaign)
Receive product, replenish it on the shelves, face-up products
Ensure our store is clean, organized and safe for all (clean up spills and broken bottles)
Lift cases of various sizes and weights (up to 40 lbs/18 kg) repeatedly while standing for long periods
Comfortable working with people (teammates and customers)

This listing is sourced directly from LCBO's careers page and normalized into a canonical job model.