People Culture Talent

Customer Engineer

San Francisco, CA · Junior

Sponsorship not specifiedDetected 40 days ago

Customer SuccessCommunicationCollaboration

About the role

Technical Consultation - Serve as a trusted advisor to customer engineering teams as they navigate complex implementation challenges.
Product Feedback - Recognize trends across customers and communicate insights back to the product team.
Technical Troubleshooting - Investigate and resolve integration issues, implementation barriers, and technical inquiries.

Customer Success - Promote onboarding, drive adoption, and ensure long-term success through proactive engagement.
Cross-Functional Collaboration - Partner with engineering, product, and GTM teams to enhance the customer experience.
Solutions engineering, customer engineering, implementation, technical consulting, or developer support experience

Experience with APIs, integrations, developer tools, or enterprise software is a strong plus

Note: We are recruiting on behalf of our valued client.
This opportunity is for a position with their organization, not with People Culture Talent.
We're excited to help connect talented professionals with this exceptional team!
This venture backed AI infrastructure company is developing the connectivity layer that enables AI platforms and B2B software to take meaningful action within the systems businesses rely on.
The founding team brings experience from Google, Meta, and AWS.
The team is small, retention rates are exceptional, and the technical standards are high.
This is an excellent opportunity for professionals who are excited about meaningful ownership and the chance to help shape the future of collaboration between businesses and AI.
Documentation & Enablement - Create resources that empower customers and internal teams to operate more efficiently.
Direct experience working with technical customers in complex environments
You'll also be a critical link between customers and the product team.
Customer Implementations - Design, deploy, and optimize solutions tailored to customers' technical environments and business needs.
In this role, you'll work directly with technical customers to design and deploy solutions, tackle complex integration challenges, and ensure they realize meaningful value from our platform.

This listing is sourced directly from People Culture Talent's careers page and normalized into a canonical job model.