Ironcladhq

Senior Legal Engineer (Implementation Consultant)

New York City · Senior · Full-time

Sponsorship not specified$158k-$168kDetected 75 days ago

ProcurementCustomer SuccessCollaborationMentoring

About the role

Contracts move faster, insights surface instantly, and agents push work forward, all with you in control.
That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On.

Lead 5-15 customer implementations simultaneously. Collaborate with other professional service team members to manage customer projects and ensure on-time delivery and successful implementations.
Drive, Intent, Integrity, and Empathy.
the opportunity to help build the company you want to work at
Family forming support through Maven for you and your partner
And most importantly: the opportunity to help build the company you want to work at

Familiarity with CLM (contract lifecycle management) and legal operations business processes.
Prompting Expertise: Experience diagnosing why an AI interaction went wrong and iterating on prompts to get better results, particularly in contracting scenarios.
You can quickly spot issues in user prompts and coach others toward clearer, more effective instructions.

4+ years of professional service and/or consulting experience with software companies (B2B SaaS and experience with integrations preferred).

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters.
The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate.
$158,000 - $168,000
Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Paid time off - take the time you need, when you need it
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use

Apply best practices and advise customers on managing contracts throughout the contracting lifecycle, via reports, metrics and reminders.
Leverage your product and industry expertise to design and build customers' contracting processes in Ironclad. Enable customers to build and maintain their Ironclad instances.
Lead challenging conversations with customers to reset expectations and address product feedback. Advise customers on trade-offs that balance project timeline and their implementation goals.
Collaborate cross-functionally with Sales, Support and Customer Success Managers to support the success of customers

This listing is sourced directly from Ironcladhq's careers page and normalized into a canonical job model.