Black & White Zebra

Strategy & Operations Manager

Metro Vancouver, British Columbia · Full-time

Sponsorship not specifiedCAD 120k-CAD 160kDetected 77 days ago

SQLData AnalysisData VisualizationProject ManagementExcelFP&ACadenceLeadershipAdaptability

About the role

We're actively diversifying into new business segments, revenue streams and looking to operationalize our processes more effectively with AI.
We're hiring a Strategy & Operations Manager to be the person who brings order to that messy middle.
You've probably worn a lot of hats - maybe you started a business, have experience working across a wide variety of roles and disciplines or have taken a different route entirely!

Responsibilities

Owning the end-to-end build of zero-to-one initiatives - you'll take new product pilots and iterations from idea to launch, running the costing, lead time, pricing, and go-to-market work yourself
Installing project discipline across leadership initiatives - making sure business cases get built before things ship, decisions get documented, owners are clear, and cross-functional partners actually follow through
Supporting the VP Finance on FP&A for new products - revenue projections, cost structures, break-even and sensitivity analysis (you won't own FP&A, but you'll be the analyst on new-product models)
Being the architect when we spin up a new team or department - scoping responsibilities, doing light internal org design, and handing off to the incoming lead
Efficiency Impact - measured improvement in unit economics or operational efficiency from the initiatives you support each quarter (margin %, cost per output, time saved per workflow)

Requirements

You've used AI to make yourself faster at everything you do, and you know enough about what modern software can do to ask the right questions of the tech team - even if you're not writing production code yourself.

Nice to have

Value Delivery Rate (primary) - % of key thrust initiatives hit their defined success criteria each quarter (revenue, efficiency, or engagement)
Experience in program management, product management, business operations, or strategy-and-ops roles - ideally in a smaller or scale-stage business rather than a big corporate
A project/program discipline background - you know how to run a structured delivery cadence and keep peers aligned and on-track without relying on direct authority.
Solid business modeling skills - revenue, cost, and margin work in Excel or Sheets
Comfort diagnosing messy cross-functional problems and proposing a path forward

Compensation

This full-time position is available as either a remote or hybrid position (depending on location), with an annual salary in the range of $120,000 to $160,000 CAD.
The range is a guide for the expected skills, knowledge, and experience for new hires based in Canada only.
Seniority level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data.
This means ranges will vary for candidates based outside of Canada and/or at different seniority levels.
In addition to annual salary, full-time employees are also eligible for a discretionary bonus and a comprehensive benefits package.

Benefits

Execution Coverage - % of key initiatives with defined scope, owner, timeline, success criteria, and active tracking + reporting in place

Company info

We're a rapidly growing, independent media tech company headquartered in Vancouver, B.C. Canada.
Since 2012, our portfolio of influential digital publications has been helping millions of people succeed at work.
We got our start in 2011 as The Digital Project Manager blog, founded by our CEO Ben Aston.
Since then, we've grown into an international team of 70+ creators, strategists, and innovators with a portfolio of more than 15 online publications.
We enjoy an impact-driven environment that combines the agility of a startup with the creativity of an agency and the diversity of a global company.
In a world of evolving skills, practices, and technology, we're creating a playbook for the future of work and empowering communities to create it with us.
Watch this video to learn why the team love working at BWZ!
Our brands cover thought leadership for executives in project management, people management, product management, tech, marketing and many others - with the goal of connecting people with knowledge, skills and tools they need to succeed professionally in the age of AI.
We've previously ranked #30 in The Globe and Mail's Fastest Growing Companylist as well as Deloitte'sFast 50 program, received a CMI award for Best Digital Publication for The Digital Project Manager-and we're listed in both Canada's Top Small & Medium Employers, and Best Employers in BC!
All of this growth is driven by our commitment to our mission: In a world of evolving skills, practices, and technology, we're creating a playbook for the future of work and empowering communities to create it with us.
Want to learn more?
Diversity Equity and Inclusion: Black and White Zebra is an equal opportunity employer and considers all candidates for employment regardless of race, color, religion, sex, national origin, citizenship, age, disability, marital status, military or veteran's status (including protected veterans, as may be required by federal law), sexual orientation or any other category protected by law.
We celebrate all backgrounds and attributes that continue to help make our team impactful, iterative, adaptable, and fun!

Visa & Work Authorization

rtunity employer and considers all candidates for employment regardless of race, color, religion, sex, national origin, citizenship, age, disability, marital status, military or veteran's status (including protected vete

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This listing is sourced directly from Black & White Zebra's careers page and normalized into a canonical job model.