Inizio Engage
Virtual Service Representative
United States - Remote · Contract
Sponsorship not specified$42k-$78kDetected 5 days ago
Brand StrategyCRMSalesExcelFDA RegulatoryLeadershipAdaptability
About the role
- Inizio Engage has a long-standing partnership with a leading biotechnology company supporting an innovative migraine treatment portfolio across commercial and patient engagement initiatives.
- This role plays a critical part in reinforcing brand strategy, supporting access initiatives, and enhancing connectivity between healthcare providers and field teams.
- To learn more about Inizio Engage, visit us at: https://inizio.com/ Equal Opportunity & Inclusion Inizio Engage is proud to be an equal opportunity employer.
Responsibilities
- Support field teams in executing approved commercial strategies and campaign initiatives.
- Serve as a consistent virtual presence that builds rapport, strengthens relationships, and expands connectivity across stakeholders.
- Accurately document interactions, insights, and follow-up actions in accordance with client policies and compliance standards.
- Maintain productivity metrics aligned with program objectives.
- Strong work ethic and ability to build rapport quickly
Requirements
- Successfully complete all required product and compliance training (self-study, testing, virtual and/or in-person training).
- Bachelor's degree or equivalent experience
- Previous virtual/contact center sales experience required
Compensation
- The base pay range for this position is $42K – $78K per year.
Benefits
- Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
- Continuous growth opportunities through learning, leadership development, and career advancement support
- Engage healthcare professionals via phone and virtual platforms to reinforce product access pathways and specialty pharmacy distribution processes.
- Assist with transition initiatives from retail to specialty pharmacy partners to improve product acquisition within healthcare settings.
- Support the execution of commercial strategies in compliance with FDA regulations, Federal Healthcare Program requirements, and client policies.
Company info
- We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.
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