Concentrix

Concentrix

Specialist, Sales Development (Hybrid)

USA Greenville SC - 2006 Wade Hampton - Bldg III · Full-time

Sponsorship not specifiedDetected 1 day ago
CRMSalesOutbound SalesCustomer SupportLeadershipCommunicationProblem SolvingMentoringMicrosoft Office

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odds of building a lasting career here

33Risky
Cap-exempt (no lottery)0
Sponsors this role65
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • The Specialist, Sales Development engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.) A NEW CAREER POWERED
  • Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " World's Best Workplaces," " Best Company Culture," and " Best Companies for Career Growth " awards every year? Then a Specialist, Sales

Responsibilities

  • Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
  • Maintain the customer management system (CRM) to ensure all relevant data is captured
  • Deliver expert customer experiences…with a smile.
  • Mentorship programs that support your rewarding career journey

Requirements

  • The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position.
  • 2+ years of experience working in a customer service or sales capacity
  • Prior success in achievement of personal and team sales quota/goals
  • Experience in high-volume calling
  • Experience learning new technology and data
  • Problem solving skills
  • Excellent knowledge of MS Office programs
  • Experience working with Salesforce.com or similar CRM
  • Experience or willingness to work from home
  • Proficiency in fast-paced multi-tasking
  • Eagerness to learn new technologies

Nice to have

  • Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?
  • Would you like to join a company that earns " World's Best Workplaces," " Best Company Culture," and " Best Companies for Career Growth " awards every year?
  • Then a Specialist, Sales Development position at Concentrix is just the right place for you!
  • Plus, at Concentrix, there's real career (and personal) growth potential.
  • In fact, about 80% of our managers and leaders have been promoted from within!

Compensation

  • The base salary range for this position is $17.50- $18.56/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance.

Benefits

  • Health and wellness programs with trained partners to help promote a healthy you
  • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
  • Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Company info

  • Job Title: Specialist, Sales Development (Hybrid) Job Description The Specialist, Sales Development engages with customers through inbound and outbound calls and/or online channels.
  • And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.
  • We are currently seeking to fill this role with an individual who can start as soon as possible.
  • Manage external competitive pressures and handle objections to retain customers or win new customers
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects

Equal opportunity

  • Concentrix is an equal opportunity and affirmative action (EEO-AA) employer.
  • We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
  • For more information regarding your EEO rights as an applicant, please visit the following websites:
  • English

Visa & Work Authorization

  • In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.
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This listing is sourced directly from Concentrix's careers page and normalized into a canonical job model.