Kelly Services
Administrative Assistant I
Columbus, OH, United States
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About the role
- Understand and rigorously follow security guidelines to protect sensitive information.
- Strong attention to detail and adherence to processes.
Responsibilities
- Process State or customer documents following established Standard Operating Procedures using proprietary and Microsoft suite applications.
- Create and maintain process documentation to support team efficiency and knowledge transfer.
- Collaborate with team members to support the training and implementation of new processes and policy changes.
- Analyze data to recommend process improvements and support reporting needs.
- Participate in special projects and perform additional duties as assigned.
Requirements
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Ability to work both independently and collaboratively within a team.
- Ability to adapt to evolving policies, procedures, and technology.
Nice to have
- High school diploma or equivalent required
- some college coursework preferred.
- Experience creating process documentation is a plus.
Skills
- Excellent written and verbal communication skills.
Company info
- Assist in resolving issues with internal and external customers, providing timely and effective solutions.
- Provide consultative support to customers, team members, and/or vendors, offering training on products and jurisdictional requirements as needed.
This listing is sourced directly from Kelly Services's careers page and normalized into a canonical job model.