House of Commons (Canada) / Chambre des communes (Canada)

Constituency Assistant

Val Caron, Ontario, Canada

Sponsorship not specifiedDetected 6 days ago

ExcelCommunicationMicrosoft Office

About the role

As a Constituency Assistant, you will serve as the first point of contact for constituents, stakeholders, and visitors, ensuring a professional and welcoming experience in the Member of Parliament's constituency office.
Working in the office of MP Jim Bélanger offers an opportunity to make a meaningful impact by helping constituents navigate federal programs and services.
As part of a collaborative and community-focused team, you will gain valuable experience in client service, case management, stakeholder relations, and administration while supporting residents with a wide range of inquiries and concerns.

Responsibilities

Serve as the first point of contact for constituents and visitors by providing professional reception, administrative, and communication support in a welcoming and responsive manner.
Manage constituency casework, including assisting constituents with inquiries and matters related to a variety of federal services, while ensuring accurate documentation and case tracking within the office's case management system.
Provide timely, confidential, and client-focused support to constituents, maintaining detailed records and notes using multiple tools including Microsoft Office.
Collaborate closely with the Member of Parliament and constituency office team to support daily operations.
Experience working in an office setting providing reception or administrative support.

Requirements

Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams.
Exceptional judgment and interpersonal skills, and ability to exercise diplomacy when interacting with the public and stakeholders.
Superior written and verbal communication skills, with an ability to write clearly and concisely.
Knowledge of the riding of Sudbury East-Manitoulin-Nickel Belt.

Compensation

Salary is commensurate with education and experience.

Benefits

Completion of secondary school education.
Salary is commensurate with education and experience.

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