Stella Mental Health

Stella Mental Health

Patient Care Coordinator (Los Angeles)

Los Angeles, CA · Full-time

Sponsorship not specifiedDetected 26 days ago
ComplianceHIPAAEHR/EMRPatient CareCommunicationCollaborationOrganizational SkillsAccounts Payable

About the role

  • We are currently looking for a full-time Patient Care Coordinator at our Los Angeles clinic.
  • This is an in-person role working Monday through Friday, 11:00 AM-7:00 PM PST.
  • The Patient Care Coordinator is the central connection point for patients, providers, and the clinic team.

Responsibilities

  • Collaborate closely with the Transformative Care Center, Treatment Coordinators, Billing, and clinical providers to ensure coordinated care delivery.
  • Share resources and knowledge to support team development and operational consistency.
  • Maintain accurate patient records and manage follow-up tasks through the Athena tickler system.
  • Track patient preferences to support personalized care experiences.
  • Support accurate billing processes and adhere to accounts receivable policies.
  • Support clinic marketing initiatives by following up on patient leads and inquiries.
  • Support clinic performance by maintaining scheduling accuracy and optimizing appointment flow.
  • We are a community of compassionate, mission focused professionals who support our patients and each other throughout their healing journey.
  • Maintain strong knowledge of provider skills, specialties, and preferences to support effective patient-provider matching.

Requirements

  • High school diploma or equivalent required.
  • Assist with patient intake coordination, insurance verification, and financial communication when required.

Benefits

  • Stella Mental Health is a leading provider of breakthrough mental health treatments for depression, PTSD, and anxiety.
  • Our Team Role model Stella's mission, vision, and values in all interactions with patients, providers, and team members.
  • Protect patient rights and maintain the confidentiality of all personal, medical, and financial information in accordance with HIPAA standards.
  • 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance -Paid Parental Leave Schedule: Monday to Friday, 11:00 AM - 7:00 PM PST Work Location: In-person - Los Angeles, CA

Company info

  • About the Role We are currently looking for a full-time Patient Care Coordinator at our Los Angeles clinic.

This listing is sourced directly from Stella Mental Health's careers page and normalized into a canonical job model.