Cloud Imperium Games

Community Manager

Austin

Sponsorship not specifiedDetected 31 days ago

Project ManagementCustomer SupportZendeskLeadershipCommunication

About the role

The ideal candidate is proactive, creative, and deeply attuned to the dynamics of gaming communities.

Collaborate with the content, video, and social media teams to align messaging and maximize reach
Create engaging content and experiences such as editorial posts, contests, and events to build community loyalty and foster positive sentiment
Design and execute community engagement opportunities for both in-person and online events
Manage prize and product fulfillment for community contests, tournaments, and giveaways
Collaborate with the Moderation and Platform teams to support daily operations across the website and forums
Demonstrated ability to manage multiple projects and deadlines in a fast-paced environment

Familiarity with common community platforms (e.g., Discord, Reddit, Zendesk, forums, social media tools)
Minimum of 2 years of experience in community or brand communications, including forum moderation and audience engagement
Bachelor's degree in Communications, Marketing, or a related field, or equivalent professional experience
Experience in online game or MMO development, community management, and/or marketing
Training and/or experience in project management

Cloud Imperium Games is a leading game development company known for its innovative and immersive gaming experiences.
Our Austin studio is a dynamic and collaborative environment where creativity and passion thrive.
CIG believes in raising the bar for the gaming industry and the community as a whole.
For more information about life at Cloud Imperium Games, check this out - https://www.youtube.com/watch?v=P5YvgQ2RX_g
They bring a proven track record of leading large-scale community initiatives within the entertainment or gaming industry.

Serve as a public-facing representative for Star Citizen and Squadron 42, communicating on behalf of the brand across multiple channels and at events

This listing is sourced directly from Cloud Imperium Games's careers page and normalized into a canonical job model.