tlatechinc
Data Specialist
New York
Sponsorship not specified$120k-$140kDetected 1 day ago
Data StructuresJiraCustomer SuccessCommunication
About the role
- This role is responsible for the technical data operations that underpin every case on Syllo's platform, from collection and processing through production and quality control.
- You will work directly with Client Services pods and internally with Product and Engineering to ensure data integrity at every stage.
- We are looking for someone with hands-on EDRM lifecycle experience, deep platform fluency, and the judgment to know when a data issue is a technical quirk versus a signal something is wrong.
Responsibilities
- Own data operations: Manage ingestion, processing, and production workflows across active cases. Validate every output before it reaches the client.
- Own quality control: Apply systematic QC standards across all data outputs, documenting findings and resolving issues before they reach the client or the pod.
- Serve as the pod liaison: Receive data handoffs from Client Services pods, document chain of custody, and ensure all requirements are captured before work begins. Manage intake through a dedicated queue and communicate proactively about capacity and timelines.
- Partner with Engineering and Product: Surface recurring data-layer issues, document edge cases, and contribute to platform improvement through product testing and timely feedback.
- Build documentation: Create and maintain processing guides, QC checklists, and workflow standards that hold up as the client base grows.
- Own data operations: Manage ingestion, processing, and production workflows across active cases.
- Validate every output before it reaches the client.
- Our technology supports Fortune 500 companies and AmLaw 200 firms managing their most complex litigation portfolios.
Requirements
- EDRM depth: You have owned the full lifecycle, from collection through production, on complex commercial cases with high data volumes.
- Platform fluency: Hands-on experience with Relativity, Everlaw, Nuix, or comparable platforms.
- You can troubleshoot, not just operate.
- Cross-functional communication: You can explain a data issue to an attorney and a technical root cause to an engineer.
- Experience and qualifications
- You have owned the full lifecycle, from collection through production, on complex commercial cases with high data volumes.
- Hands-on experience with Relativity, Everlaw, Nuix, or comparable platforms.
- Quality discipline: Your QC process is systematic, documented, and does not depend on memory.
- Platform fluency: Hands-on experience with Relativity, Everlaw, Nuix, or comparable platforms. You can troubleshoot, not just operate.
- Metadata and data structure knowledge: You understand file formats, processing parameters, load file specs, and why metadata integrity matters.
- 3+ years in eDiscovery, litigation support, or a data-focused legal role.
- High aptitude for learning new software tools and enthusiasm for AI-powered products.
Nice to have
- Hands-on EDRM lifecycle experience from collection through production on complex commercial cases.
- Proficiency with at least one major eDiscovery platform
- Relativity RCA or equivalent preferred.
- Comfort working with metadata, large datasets, and technically complex data requests.
- Experience with ticketing systems such as Jira or Linear is a plus.
- Experience collaborating with engineering or product teams is a plus.
Compensation
- Competitive base salary + equity options.
- Annual learning and development budget and real career growth in a fast-scaling organization.
- United States - Remote Pay Range
- $120,000 - $140,000 USD
Benefits
- Medical, dental, vision, and voluntary insurance options.
- Vacation, sick leave, and paid holidays.
- Access to benefit counselors and fitness class reimbursements.
- Growth: Annual learning and development budget and real career growth in a fast-scaling organization.
Company info
- We are the first unified platform designed to autonomously manage the entire litigation lifecycle end-to-end.
- Founded in 2019 by a team of litigators and engineers, Syllo enables legal teams to securely harness the power of AI across any matter, regardless of complexity or scale.
Equal opportunity
- Equal opportunity employer
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