Anderson Automotive Group

Call Center Rep/Service appointment setter

Fred Anderson Toyota of Raleigh · Full-time

Sponsorship not specifiedDetected 27 days ago

Customer SupportTime ManagementMentoringAdaptability

About the role

Our corporate call center is hiring call center reps for their team!
If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to learn and succeed, this role is for you!
The ideal candidate would have 3 years of customer service experience either via phone or in-person, and pride themselves on showing up punctually every shift with a positive attitude daily!

Strive to be the best they can be and maintain a high level of superior customer service/professionalism to a diverse group of customers

This position is paid hourly and ranges between $20-$22/hr. based on experience, a minimum of 3 years of customer service experience is required for this position.
NO SUNDAY WORK REQUIRED!
3 years of experience in providing customer service either via phone or in person (required)
Ability to type accurately and quickly
The ability to work in a team environment
The ability to work under pressure
The ability to sit for long periods
Must be at least 18 years of age
Maintain a positive environment, working with co-workers and customers within a diverse culture
Excellent telephone manners and listening skills
The ability to relate to customers professionally and courteously
Excellent attention to detail and multi-tasking ability
Self-motivation to work under his/her initiative
Must pass a drug test and state, federal, and criminal background check
Must have a High School diploma or general education degree (GED). (Associate's degree preferred)

Medical, Dental, Vision, and pet insurance options
Paid time off including holidays, industry-leading parental leave, bereavement leave

This listing is sourced directly from Anderson Automotive Group's careers page and normalized into a canonical job model.