Axle
IT Operations Technical Lead
Frederick, MD
Sponsorship not specifiedDetected 104 days ago
PythonBashPowerShellGitAWSGCPAzureCloud PlatformsKubernetesTerraformAnsibleCI/CDJenkinsLinuxPrometheusGrafanaSite Reliability EngineeringMachine LearningData ScienceCybersecurityIncident ResponseAccessibilityTCP/IPDNS
About the role
- We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).
- This role combines hands-on technical leadership with ITIL-based operations, automation, and incident management.
- The ideal candidate brings deep Linux expertise and a focus on reliability, scalability, and modern workloads like AI/ML.
Responsibilities
- Lead and manage IT operations aligned with ITIL processes including Incident, Problem, Change, and Release Management
- Own and drive incident response, root cause analysis, and service restoration for mission-critical systems
- Design, build, and maintain golden images, patching strategies, and system hardening standards
- Lead patch management and vulnerability remediation programs ensuring compliance and system integrity
- Develop and implement automation solutions using modern approaches including Vibe Coding (AI-assisted development) to accelerate operational efficiency and reduce toil
- Support and optimize infrastructure for AI/ML workloads, including provisioning, scaling, and performance tuning
- Oversee and optimize infrastructure monitoring, logging, alerting, and observability frameworks
- Manage and mentor a team of systems engineers
- Collaborate with architecture, security, and development teams to improve reliability, scalability, and operational efficiency
- Manage and mentor a team of systems engineers; provide technical guidance and performance oversight
Requirements
- Must have 5+ years of experience leading operations team with hands-on experience in driving operational process improvements and technological advancements.
- Proven experience implementing and operating within ITIL frameworks
- Must have 10+ years of hands-on Unix/Linux experience that includes specific technical experience with CentOS / Red Hat systems administration support for large scale distributed environments
- Hands-on experience with incident management, patching, system hardening, and production support
- Experience with configuration management and automation tools (Ansible, Terraform, Puppet, Chef, or similar)
- Strong understanding of networking fundamentals (DNS, TCP/IP, firewalls, load balancing)
- Experience with monitoring and logging tools (e.g., Nagios, Splunk, ELK, Prometheus, Grafana)
- Must have Cloud Build-Out or Migration experience in at least one of the following providers Amazon AWS, Google GCP and Microsoft Azure
- Must have 2+ years with CI/CD and automation tools such as Terraform, Ansible, Chef, Puppet, Jenkins, GitHub
- Experience supporting AI/ML workloads or data-intensive platforms
Nice to have
- Knowledge of security best practices and compliance frameworks such as NIST 800-53, FedRAMP, FISMA etc. are preferred
- Certifications such as ITIL, Linux, AWS, Azure, or Kubernetes (CKA/CKAD) is preferred
- Networking certifications (CCNA/CCNP) are a plus
Skills
- Healthcare (FSA)
- Parking Reimbursement Account (PRK)
- Dependent Care Assistant Program (DCAP)
- Transportation Reimbursement Account (TRN)
Compensation
- $150,000 - $170,000 USD
- This role has a market-competitive salary with an anticipated base compensation range listed below.
Benefits
- 100% Medical, Dental & Vision Coverage for Employees
- Paid Time Off and Paid Holidays
- Educational Benefits for Career Growth
- Employee Referral Bonus
- Manage and maintain GPU-enabled environments and instances for high-performance computing and machine learning use cases
Equal opportunity
- If you need an accommodation as part of the employment process please contact: careers@axleinfo.com
This listing is sourced directly from Axle's careers page and normalized into a canonical job model.