Amadeus

Amadeus

Product Support Engineer

San Jose

Sponsorship not specifiedDetected 1 day ago
ReactSQLAWSAzureLinuxCustomer SupportElectrical EngineeringMentoring

About the role

  • Ideal Candidate A well-rounded candidate who is curious, uses systems reasoning under uncertainty, embraces new technologies and has demonstrable achievements across his professional career.
  • Amadeus is an equal opportunity employer.
  • All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Responsibilities

  • Product Support Engineer
  • Have worked with Linux, Windows server and Desktop support
  • Provide telephonic, email and chat support to customers.
  • Provide support on more complex issues and/or issues escalated by junior support engineer

Requirements

  • Studying towards a Bachelors Degree (or higher) in IT, Computer Science, Mechatronics, Electrical Engineering, Networking etc
  • More than 4 years of experience working Support/Infrastructure/hardware/networking roles
  • Execute the required actions to recover.
  • Identify and execute the required actions to address the alert.

Skills

  • Have worked with deploying or supporting technologies like vSphere/ESXi, Amazon AWS or Azure
  • Have worked with SQL databases

Compensation

  • Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.

Benefits

  • ๐ŸŽ“ Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the- job training, formal learning activities, and day-to-day interactions with colleagues.
  • ๐Ÿ’ฐ A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

Company info

  • ๐ŸŒˆ A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
  • ๐Ÿ“ˆ A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Equal opportunity

  • equal opportunity employer.

This listing is sourced directly from Amadeus's careers page and normalized into a canonical job model.