Retell AI
Senior IT Manager
San Francisco Bay Area · Senior
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About the role
- We have more customer stories than we can tell!
- This is a highly hands-on role working directly with employees across Engineering, GTM, Product, and Operations.
- This is our first IT internal hire with the opportunity to make a meaningful impact on one of the fastest-growing AI companies.
Responsibilities
- Own employee onboarding and offboarding.
- Manage Google Workspace, Slack, Rippling, SSO, and MDM platforms.
- Support office networking, conference rooms, printers, and internal technology.
- Maintain endpoint compliance.
- Manage device inventory.
- Support SOC2 compliance initiatives.
- Manage hardware inventory.
- Support office operations and employee productivity.
- Partner with People Operations on onboarding and offboarding.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or a related field.
- Experience administering macOS devices.
- Experience with Google Workspace, MDM platforms, and identity management.
Nice to have
- Startup experience.
- Experience with Rippling.
- Python or Bash scripting.
- Automation experience.
- SOC2 compliance.
- Jamf, Kandji, or Intune administration.
- You enjoy helping people solve technical problems.
- You automate repetitive work whenever possible.
Compensation
- Top 1% talent: Above-market pay (top 5th percentile) to attract exceptional builders
Benefits
- 100% coverage for medical, dental, and vision insurance
- $200/month wellness reimbursement (gym, fitness classes, etc.)
- $300/month commuter reimbursement (gas, Caltrain, etc.)
- $75/month phone bill reimbursement
- $50/month internet reimbursement
Visa & Work Authorization
- US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H-1B, TN, L-1, E-3, and F-1 (OPT/CPT).
This listing is sourced directly from Retell AI's careers page and normalized into a canonical job model.