CommandLink
Network Engineer
Remote (United States) · Full-time
Sponsorship not specifiedDetected 17 days ago
ComplianceFirewallCiscoBGP/OSPFSD-WANVoIPNetwork EngineeringCommunication
About the role
- You will play a key part in managing and troubleshooting SDWAN networks (with an emphasis on Versa Networks), business data circuits, VoIP services, VPNs, Managed Routers, Firewalls, and other custom-managed services.
- Troubleshoot and configure basic LAN setups (Routers, Firewalls) and Microsoft operating systems.
- Mentor and train fellow engineers on complex technical issues and solutions.
Responsibilities
- Collaborate with vendors to resolve support issues and ensure smooth service delivery.
- Own support issues from start to resolution, ensuring customer satisfaction with clear communication and expert problem-solving.
- Maintain excellent customer relationships by delivering outstanding support and going the extra mile.
- These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.
Requirements
- High School Diploma or GED Equivalent 3-5 years of relevant experience in a fast-paced technical environment, with demonstrated expertise in SDWAN, particularly Versa Networks.
- CCNA and CCNP certification is highly desirable Command line experience with networking tools (e.g., Cisco, Fortinet, Juniper).
- Deep understanding and hands-on experience with BGP, OSPF, and VRRP.
- Practical knowledge of basic routers, firewalls, and NAT (Network Address Translation).
- Experience with COS/QOS and network design principles.
- Familiarity with SOC 2 compliance and processes.
Benefits
- We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking.
Company info
- About Command|Link Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform.
- Command|Link has revolutionized the IT industry by tackling the problems our competitors create.
- In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner.
- Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches.
- We make it easy for our customers to get more done, maximize uptime and improve the bottom line.
- Learn more about us here!
- Provide end-to-end support for customers with a focus on SDWAN (preferably Versa Networks), Internet, and related services.
- Support the provisioning and onboarding of new customers for managed services.
- At CommandLink, we're committed to creating a fair, consistent, and efficient hiring experience.
- As part of our process, we use AI-assisted tools to help review and analyze applications.
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