Pylon Labs
Head of People
San Francisco
Sponsorship not specifiedDetected 54 days ago
HRISCustomer SuccessLeadershipMentoring
About the role
- Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask.
- We're hiring our first dedicated People leader.
- We're backed by a16z, BCV, General Catalyst, and Y Combinator.
Responsibilities
- Own performance and comp. From the nuts and bolts (comp bands, review cycles, PIPing etc) to enabling people to be their best selves (manager coaching, promos).
- Act as Head of Recruiting. Maintain the headcount plan and close the gap between the plan and actuals.
- Direct partnership with the founders on org design and leadership decisions
- 2) Process build process build process build.
- You want to manage a team without doing the work yourself - for the first 12+ months you are the team, including running payroll and closing offers
- You are looking for an established function with playbooks to operate - we are building it, which is exciting but messy
- Own People Ops.
Nice to have
- Lived through real performance and employee-relations calls
- PIPs, terminations, layoffs - and can speak to what you learned
- Been through the mud and done the schlep work
- First dedicated People hire - define what the function looks like here from day one
- You can't connect how your role fits into the broader org
- You think People is mostly programs and culture - at our stage it is mostly recruiting and the comp / performance machinery underneath
Compensation
- 🗺️ Annual offsite
Benefits
- 3) own the strategic vision and tackle the unknown unknowns.
- Understand and own the vision for the company and be an active voice in pushing the company forward.
- Pick and run the HRIS, equity admin, broker, and immigration counsel.
- Own onboarding (30/60/90), offboarding, payroll, benefits, compliance, etc.
- Bonus: Non traditional background outside of HR to build an understanding on how to drive a company forward.
- 🚆 Commuter benefits
- 🌱 Parental leave
- 🏝️ 14 company holidays + unlimited PTO
Company info
- faster responses, happier customers, and a system that continuously improves itself.
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This listing is sourced directly from Pylon Labs's careers page and normalized into a canonical job model.