Legora
Global Services Solutions Expert
New York City
Sponsorship not specifiedDetected 18 hours ago
ComplianceLeadershipCollaboration
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25Risky
Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Join Enterprise and Strategic prospect conversations to set realistic expectations on delivery, implementation timelines, resourcing, and success factors - extending into select mid-market deals as capacity allows.
- Address services-related questions and objections directly, alongside the commercial team.
- Transition from hands-on drafting to owning and maintaining that system as it matures, handling edge cases and quality oversight directly.
Responsibilities
- Keep what's promised pre-sale consistent with what Global Services delivers post-signature.
- Assist in drafting technical portions of RFPs during ramp-up: security and compliance questionnaires (SOC 2, ISO 27001, GDPR), product and architecture Q&A, and implementation and support detail.
- Partner with AI Enablement, Solutions Engineering, Product Operations, and Quality & Training to build an automated RFP response process with human review - targeting 90% of response content automated within 6 months of start.
- Build enough fluency in our partner ecosystem to credibly represent partner capabilities to prospects.
- Maintain partner-capability content and enablement materials for the sales and services teams.
- You'll start hands-on, drafting technical RFP content yourself, and mature that into an automated, human-in-the-loop process you own.
- We invest in our people with a comprehensive, thoughtfully designed
- Family Support
- Global collaboration: Partner with teams and clients across Europe, APAC, and North America.
- In-person environment: Union Square office designed for ambitious builders and company provided lunch daily.
Nice to have
- Roughly 5-7 years of relevant experience, combining implementation or services delivery with customer-facing or pre-sales work.
- Time in or alongside a Growth or Revenue org in a B2B SaaS environment is a strong plus.
Skills
- Global collaboration:
- Direct executive visibility:
- report directly to the Head of Global Services on a mandate leadership has already aligned on.
- Build, don't maintain:
- stand up a net-new automated RFP process from scratch rather than inheriting someone else's system.
- Competitive package:
- comprehensive salary, benefits, and tools for success.
- In-person environment:
- Meaningful work:
- Your efforts shape how thousands of lawyers use AI daily.
Compensation
- Competitive package: comprehensive salary, benefits, and tools for success.
Benefits
- Multiple medical plan options through Aetna and Kaiser Permanente
- HSA or Healthcare FSA (based on plan selection)
- Dental plans via MetLife
- Vision plans via Vision Care
- Generous parental leave
- Dependent Care FSA
- Free One Medical membership for employees and dependents
- Pre-tax commuter benefits
- Life Insurance + STD/LTD
- Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more
- Medical, Dental & Vision
- Additional Perks
Company info
- Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world's best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
- Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
- 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We've scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.
- We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
- Joining Legora means three things.
- ownership over titles, outcomes over intentions.
- We fight for excellence:
- Legora is redefining how legal work gets done.
- Not built for lawyers, built with them.
- We work alongside the world's best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
- Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision.
- By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
- 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays.
- We've scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.
Equal opportunity
- Equal Opportunity Employer
- equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work.
This listing is sourced directly from Legora's careers page and normalized into a canonical job model.