Surge Staffing
Transportation Operations Supervisor
Lenexa, KS
Sponsorship not specifiedDetected 1 day ago
ExcelLogisticsPerformance ManagementCustomer SupportLeadershipCommunicationProblem SolvingMentoringAdaptabilityMicrosoft OfficeTransportation Management
About the role
- We are seeking a motivated and results-oriented Transportation Operations Supervisor to join our team.
Responsibilities
- Lead, coach, and develop a team of hourly employees and commercial drivers while promoting accountability and engagement.
- Manage daily staffing, scheduling, dispatch, and workforce planning to meet operational demands.
- Serve as the primary point of contact for driver support, customer concerns, and operational escalations.
- Collaborate with cross-functional teams to improve processes and deliver exceptional customer service.
- Utilize Microsoft Excel and other operational systems to analyze data, prepare reports, and support decision-making.
- Support extended business hours and occasional Saturday operations during peak seasons as needed.
- In this role, you will oversee daily transportation operations, support commercial drivers, and help ensure safe, efficient, and customer-focused service.
Requirements
- Proficiency with Microsoft Office, including Excel, and the ability to learn new systems quickly.
- Ability to prioritize multiple tasks and make sound decisions in a fast-paced environment.
- Knowledge of DOT regulations and transportation industry best practices.
- Experience using transportation management, routing, or dispatch software.
- Experience with performance management, employee development, and continuous improvement initiatives.
Nice to have
- 8am-5pm, M-F with Saturday 1/2 days.
- Position Summary
- Supervise the day-to-day transportation operations to ensure safe, efficient, and on-time service.
- Monitor route performance, productivity, and service levels, proactively addressing operational challenges.
- Ensure compliance with company policies, DOT regulations, and all safety standards.
- Conduct regular safety meetings, performance discussions, and employee coaching sessions.
- Foster a culture of safety, teamwork, continuous improvement, and operational excellence.
- Previous leadership or supervisory experience in transportation, logistics, distribution, or a similar fast-paced operational environment.
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This listing is sourced directly from Surge Staffing's careers page and normalized into a canonical job model.