Surge Staffing

Surge Staffing

Transportation Operations Supervisor

Lenexa, KS

Sponsorship not specifiedDetected 1 day ago
ExcelLogisticsPerformance ManagementCustomer SupportLeadershipCommunicationProblem SolvingMentoringAdaptabilityMicrosoft OfficeTransportation Management

About the role

  • We are seeking a motivated and results-oriented Transportation Operations Supervisor to join our team.

Responsibilities

  • Lead, coach, and develop a team of hourly employees and commercial drivers while promoting accountability and engagement.
  • Manage daily staffing, scheduling, dispatch, and workforce planning to meet operational demands.
  • Serve as the primary point of contact for driver support, customer concerns, and operational escalations.
  • Collaborate with cross-functional teams to improve processes and deliver exceptional customer service.
  • Utilize Microsoft Excel and other operational systems to analyze data, prepare reports, and support decision-making.
  • Support extended business hours and occasional Saturday operations during peak seasons as needed.
  • In this role, you will oversee daily transportation operations, support commercial drivers, and help ensure safe, efficient, and customer-focused service.

Requirements

  • Proficiency with Microsoft Office, including Excel, and the ability to learn new systems quickly.
  • Ability to prioritize multiple tasks and make sound decisions in a fast-paced environment.
  • Knowledge of DOT regulations and transportation industry best practices.
  • Experience using transportation management, routing, or dispatch software.
  • Experience with performance management, employee development, and continuous improvement initiatives.

Nice to have

  • 8am-5pm, M-F with Saturday 1/2 days.
  • Position Summary
  • Supervise the day-to-day transportation operations to ensure safe, efficient, and on-time service.
  • Monitor route performance, productivity, and service levels, proactively addressing operational challenges.
  • Ensure compliance with company policies, DOT regulations, and all safety standards.
  • Conduct regular safety meetings, performance discussions, and employee coaching sessions.
  • Foster a culture of safety, teamwork, continuous improvement, and operational excellence.
  • Previous leadership or supervisory experience in transportation, logistics, distribution, or a similar fast-paced operational environment.

This listing is sourced directly from Surge Staffing's careers page and normalized into a canonical job model.