Gopuff

Starbucks Cafe Manager, Chicago, #112

Chicago, IL · Full-time

Sponsorship not specifiedDetected 78 days ago

Data AnalysisForecastingInventory ManagementLeadershipProblem SolvingMentoring

About the role

Gopuff is seeking a Cafe Manager to join the Starbucks Operations team.
Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm.

Lead all Starbucks operations, including deliveries, inventory management, and equipment maintenance, ensuring smooth functioning and optimal performance.
Drive improvements in key performance indicators (KPIs) such as Production Time, Order Defect Rate, and Cost Per OrderTrain and coach baristas to prioritize safety, adhere to standard work procedures, and maintain productivity.
Maintain compliance with Gopuff and legal regulations, analyzing reports to interpret and enforce policies and procedures.
Implement and monitor Safety and Human Resource compliance measures, ensuring the safety of personnel and products, and conducting quality assurance reviews.
Develop and execute action plans to enhance facility performance, providing guidance on Company programs and maintaining confidentiality of information.
Create strategies to enhance safety, foster a positive culture, and improve financial performance at the facility.
Collaborate with leaders to manage labor effectively within budget constraints and implement forecasting and scheduling tools.
Drive operational excellence and business results by cascading and implementing new initiatives, supporting team growth through coaching and development, and setting ambitious yet achievable goals to improve performance.

Entrepreneurial mentality with experience in a sales-focused environment
Proficiency in computer usage, email, and Google Suite
Proven track record of being a change agent with improving processes and efficiencies
You'll have previous experience in leading a team in a dynamic retail or hospitality environment.
2 years of manager/supervisor experience - 1 year in QSR and/or cafe is preferred
Strong organizational, interpersonal, and problem-solving skills
Strong skills with conflict resolution
Strong leadership skills and the ability to coach and mentor team partners with professional maturity
Strong skills with conflict resolution. Ability to lead in an ever-changing environment
What We Offer
Medical/Dental/Vision Insurance (for full-time employees) 401(k) Retirement Savings Plan 25% employee discount & FAM Membership Vacation and Sick Time for eligible employees EAP through AllOne Health (formerly Carebridge)
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.
And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you're hearing? Then join us on Team Blue.

Oversee store operations, ensuring coverage during scheduled shifts, peak times, and weekends, fostering a seamless customer experience.

This listing is sourced directly from Gopuff's careers page and normalized into a canonical job model.