Kaseya Careers

Account Manager

Toronto, Ontario

Sponsorship not specifiedDetected 10 hours ago

SalesforceCRMSalesAccount ManagementPipeline ManagementForecastingCustomer SuccessCommunicationCollaborationAdaptability

About the role

Kaseya is looking for an enthusiastic and results-driven Account Manager to take ownership of a portfolio of MSP accounts, focusing on supporting customers with strong growth potential.
In this role, you'll be responsible for expanding and maximizing value within existing accounts, identifying new opportunities, strengthening relationships, and driving consistent revenue growth through proactive account management.

Responsibilities

Commercial Growth Strategy: Develop and execute tailored account plans, including regular outreach, check-ins, and business reviews to uncover opportunities and drive expansion.
Adoption & Value Realization: Monitor product usage and adoption metrics, addressing gaps and driving increased engagement to support long-term growth and retention.
Revenue Ownership: Own and consistently exceed revenue targets by driving expansion within your account base, contributing to both immediate wins and long-term account growth.
Cross-Functional Collaboration: Partner closely with Customer Success, Sales, and other internal teams to deliver a seamless customer experience and maximize account potential.
CRM & Pipeline Management: Leverage Salesforce to manage your pipeline, track account activity, and maintain accurate forecasting and reporting.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint.
Develop and execute tailored account plans, including regular outreach, check-ins, and business reviews to uncover opportunities and drive expansion.
Monitor product usage and adoption metrics, addressing gaps and driving increased engagement to support long-term growth and retention.
Own and consistently exceed revenue targets by driving expansion within your account base, contributing to both immediate wins and long-term account growth.
Partner closely with Customer Success, Sales, and other internal teams to deliver a seamless customer experience and maximize account potential.

Requirements

2-4+ years of experience in an account management or relationship-focused sales role.

Nice to have

Experience in B2B sales managing or working with Managed Service Provider (MSP) clients.
Proven ability to meet or exceed sales targets.
Strong commercial mindset with a passion for account growth and expansion.
Highly motivated, coachable, and resilient in a fast-paced environment.
Excellent communication, organizational, and interpersonal skills.
Experience using CRM tools (Salesforce preferred).
Strong analytical and forecasting abilities.
Additional information

Company info

Customer Re-Engagement & Relationship Building: Reignite and build strong relationships with existing MSP customers-especially those with low engagement-connecting with key decision-makers and aligning solutions to their evolving business needs.
Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results.
We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
Reignite and build strong relationships with existing MSP customers-especially those with low engagement-connecting with key decision-makers and aligning solutions to their evolving business needs.

Visa & Work Authorization

oyees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other char

Apply directly at Kaseya Careers →Create a free account for alerts like this View Kaseya Careers immigration profile

This listing is sourced directly from Kaseya Careers's careers page and normalized into a canonical job model.