Agoc
Part Time Technical Service Representative 1
Butler, Pennsylvania · Part-time
Sponsorship not specifiedDetected 14 days ago
Customer SupportCommunicationTime Management
About the role
- Must complete applicable training and display strong organizational and time management skills.
- Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide.
Responsibilities
- Support email platforms including webmail, mobile devices, and software clients
Requirements
- Motivated and dependable person with strong work ethic and a high degree of integrity
- Ability to quickly and effectively adapt to changes in the work environment
- Must have the ability to communicate effectively
- The ability to multi-task efficiently and effectively, as well as adhering to our established escalation policy, are of paramount importance.
Nice to have
- Meet or exceed A360 call quality program targets
- Use provided training materials and job tools to quickly and accurately resolve customer issues.
- Additional duties or responsibilities may be assigned as necessary
- Accept and process customer payments
- Certifications or degrees preferred
- Advanced computer skills are required
- proficiency navigating between multiple windows is necessary
- Strong typing, verbal and written skills are necessary for success
Benefits
- High school diploma or general education degree (GED) is required
Company info
- The Armstrong Group is a family owned and operated collection of diverse companies.
- What began in 1946 as Armstrong County Line Construction, founded by Jud L.
- Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
- Armstrong is an Equal Opportunity Employer.
This listing is sourced directly from Agoc's careers page and normalized into a canonical job model.