Reeds
Assistant Manager - REEDS Jewelers, Patrick Henry Mall
Newport News, Virginia, United States
Sponsorship not specifiedDetected 69 days ago
SalesCustomer SupportLeadershipMentoringMicrosoft Office
About the role
- For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online.
- What sets REEDS apart is our unwavering commitment to people and progress.
- Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact.
Responsibilities
- Sales Leadership Partner with the Store Manager to exceed sales goals and KPIs.
- Drive growth through key product strategies and promotional execution.
- Client Experience Deliver and coach exceptional customer service at every touchpoint.
- Actively support the team during peak traffic and high-stakes moments.
- Team Development Support hiring and retention of top-tier talent.
- Help manage training, development, and performance tracking.
- Optimize processes and back-of-house organization.
- Performance Excellence - Drive results, embrace growth.
- Stewardship - Build trust with every action.
- Professionalism - Lead with confidence and consistency.
Requirements
- Experience in retail, preferably within luxury, specialty, or jewelry retail.
- High School Diploma/Equivalent Must be legally eligible to work in the U.S. Must be able to stand for extended periods as required and lift up to 30 lbs.
Nice to have
- Previous coursework or certification from the Gemological Institute of America (GIA) Passion for jewelry, watches, and providing a luxury client experience Leadership in retail or hospitality
- Our sales team earns an hourly base pay rate and monthly commission.
- REEDS Jewelers is an Equal Opportunity Employer.
- REEDS provides a smoke and drug-free environment.
Benefits
- Promote a culture of learning, teamwork, and performance.
- Entrepreneurial Spirit - Think big, act boldly.
- Newport News offers a blend of waterfront living, historic charm, and access to major employers in defense, shipbuilding, and healthcare.
Company info
- Integrity - Do what's right, always.
- Passion - Love what you do and have fun doing it.
- Required Qualifications Experience in retail, preferably within luxury, specialty, or jewelry retail.
- Passion for the Pandora and REEDS brand Strong leadership presence with the ability to inspire, guide, and develop a team.
- Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms.
- Availability to work a flexible schedule including evenings, weekends, and holidays.
- Preferred Qualifications Previous coursework or certification from the Gemological Institute of America (GIA) Passion for jewelry, watches, and providing a luxury client experience Leadership in retail or hospitality
This listing is sourced directly from Reeds's careers page and normalized into a canonical job model.