NeuraFlash, Part of Accenture
AI Strategy & Transformation Architect
Remote - Canada (Alberta, British Columbia, Ontario Only) · Senior
Sponsorship not specifiedDetected 20 days ago
AWSAzureLLMsAgentic AISalesforceCommunicationCollaborationPublic Speaking
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About the role
- From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
- The AI Strategy & Transformation Architect is a senior advisory role within NeuraFlash's Agentic practice.
- The core focus is guiding clients through AI transformation, moving beyond high-level strategy to implementation by turning ambiguous business problems into working software and structured roadmaps.
Responsibilities
- Lead Client Advisory Engagements
- Serve as a trusted advisor across paid advisory engagements - sometimes as the primary client lead, sometimes co-leading alongside an account or delivery partner
- Produce strategy-grade artifacts: capability models, AI use case portfolios, prioritized roadmaps, operating model designs, and governance frameworks
- Design AI-Infused Business Processes
- Lead end-to-end business process analysis and redesign with AI as a core design input - not a bolt-on
- Identify where agentic AI, automation, and human-in-the-lead models create the most durable business value
- Stay connected to the delivery team through build helping to translate strategic intent into user stories, agent design patterns, and acceptance criteria
- Partner with Solution and Technical Architects to pressure-test what's been designed before it gets built
- Own the handoff from advisory to implementation in a way that doesn't lose the 'why' behind every decision
- Build the Practice
Requirements
- 10+ years in management consulting, enterprise strategy, or digital transformation
- 3+ years leading Salesforce-based engagements at a delivery or architecture level (not just recommending it from the outside or from a presales perspective)
- Hands-on experience designing and operationalizing agentic AI use cases - you've built the business case and watched it get built
- Track record of leading executive-level workshops and strategic decision sessions, not just presenting in them
- Experience designing future-state operating models, not just documenting current-state processes
- Familiarity with how agentic AI constructs (actions, topics, instructions, grounding) map to real business use cases
- Working knowledge of AI/LLM ecosystems (Salesforce Agentforce, OpenAI, AWS, Azure) and how they apply to enterprise transformation
- Understanding of data readiness, integration architecture, and governance requirements for AI deployment - you know what makes or breaks an AI rollout
- Strong facilitation skills - you can run a room with 12 executives and come out with clarity, not just notes
- Ability to synthesize complex, ambiguous inputs into crisp, actionable frameworks and narratives
Nice to have
- Experience with contact center technology and operations (Amazon Connect, NICE, Genesys, or similar)
- Experience in regulated industries where AI governance, risk, and compliance add real complexity
- Salesforce certifications: AI Specialist, Admin, Service Cloud Consultant, Strategy Designer, or equivalent
- Travel: Get ready to pack your bags and hit the road!
- So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport?
- We know that a perfect 9-5 isn't possible.
- So you have to jump out to do any of those, no problem!
Skills
- The work is at the intersection of AI strategy and delivery.
- Our clients are trying to figure out where AI belongs in their business, what it takes to get there, and how to make change stick.
Company info
- Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce.
- We are proud to be creating the future of generative AI and AI agents.
- Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation.
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