Zuora

Zuora

Customer Solutions Engineer – Payments

Remote - United States · Senior

Sponsorship not specified$124k-$251kDetected 47 days ago
RailsRESTComplianceCRMSalesERPCommunicationPublic SpeakingAdaptability

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odds of building a lasting career here

61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card follow-through: 100%

Of 9 labor certifications old enough to have been used, 0 expired without the employer filing the next step. Median time from filing to decision: 535 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 10 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • This is a highly consultative role requiring deep expertise in enterprise payments and the ability to connect technical capabilities to measurable business outcomes.
  • Serve as Zuora's payments subject matter expert throughout the sales cycle.
  • Advise customers on best practices for payment orchestration, intelligent routing, payment optimization, tokenization, payment resilience, and global payment acceptance.

Responsibilities

  • Deliver compelling technical presentations, demonstrations, workshops, and architecture reviews tailored to executive, business, and technical audiences.
  • Collaborate with Product Management, Product Marketing, Partnerships, and Engineering to represent customer requirements and influence future product capabilities.
  • Develop reusable solution assets, reference architectures, and technical enablement materials to scale payments expertise across the organization.
  • Support strategic RFPs, proof-of-concepts, and complex enterprise evaluations.
  • Collaborate deeply across teams and regions
  • Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Requirements

  • 5+ years of experience in Solutions Engineering, Sales Engineering, Solution Consulting, or Solutions Architecture supporting enterprise software.
  • Deep domain expertise in enterprise payments gained through experience with a Payment Service Provider (PSP), payment gateway, payment orchestration platform, payment processor, or related payments technology company.
  • Strong understanding of payment ecosystems, including PSPs, gateways, acquirers, processors, card networks, payment rails, embedded payments, digital wallets, and alternative payment methods at global scale.
  • Knowledge of payment optimization strategies, including intelligent routing, authorization optimization, tokenization, payment recovery, and payment resilience.
  • Familiarity with REST APIs, webhooks, and modern integration patterns.
  • Ability to translate complex technical concepts into clear business value for executive audiences.

Nice to have

  • Knowledge of subscription business models and recurring billing.
  • Experience integrating payments with billing, ERP, CRM, or commerce platforms.
  • Familiarity with PCI DSS, PSD2/SCA, and global payment regulations.
  • Experience working with SaaS platforms and cloud-based enterprise applications.
  • You'll play a key role in shaping how enterprise businesses modernize their payment infrastructure while working alongside industry-leading teams in monetization, billing, and finance.

Compensation

  • The OTE range for this role is $124,375 - $251,160.
  • OTE includes base salary and target variable compensation.
  • A candidate's final OTE will be determined based on factors including qualifications, relevant experience, job-related knowledge, specific skills, location, internal equity, and budget.
  • The base pay details represent the annualized salary range for the posted position.
  • While we share a comprehensive range, a candidate's final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget.
  • Base pay is only one element of Zuora's Total Rewards Package.

Benefits

  • Zuora offers a comprehensive total rewards package designed to support ZEOs' wellbeing, growth, and flexibility.
  • Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
  • Medical, dental, and vision insurance
  • Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
  • Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
  • Learning & development stipend to support ongoing growth
  • Mental wellbeing resources and support
  • Benefits may vary by location
  • Benefits may vary by location; details will be shared during the interview process

Company info

  • As payment strategies continue to evolve, you'll help customers unlock new opportunities to improve revenue performance, expand globally, and deliver exceptional customer experiences.
  • As a Customer Solutions Engineer - Payments, you will partner closely with Account Executives to help customers modernize their payment strategies.
  • Partner with Account Executives to identify and develop opportunities within existing and prospective enterprise customers.

This listing is sourced directly from Zuora's careers page and normalized into a canonical job model.